The Supply Chain Manager leads the Purchasing, Scheduling, Warehouse, and Logistics activities. This position is responsible for ensuring an internal and external customer experience meeting or exceeding Company core values, and subsequently maximizing efficiency and utilization of the production group through supply chain excellence. This position reports to the Director of Operations.
Key Accountabilities:
Team Leadership and Development (30%):
- Lead and develop Supply Chain team.
- Ensure adherence to Standard Operating Procedures.
- Supervise MRP-related activity within Supply Chain.
- Utilize Voice of Customer feedback to enhance supplier or team performance.
- Provide support and mentorship to team members.
- Ensure purchase order approval thresholds are adhered to.
Supplier Relationship Management (30%):
- Monitor and communicate supply chain KPIs.
- Use supplier scorecards to enforce performance accountability to suppliers.
- Lead and author Request for Proposal (RFP) and Request for Quote (RFQ) processes.
- Maintain supplier accountability and performance to terms of supply agreements.
Supply Chain Support (15%):
- Support production by ensuring supply chain functions are in sync with customer promise dates.
- Ensure timely provision of order processing and supply chain activity.
- Utilize reporting tools to evaluate each input of the supply chain – purchasing, scheduling, logistics, and material handling.
- Perform supply chain functions such as issuing or approving purchase orders or vetting, hosting, or visiting suppliers.
- Ensure invoices are approved and matched to quoted supplier pricing.
Process Improvement and Cross-functional Collaboration (25%):
- Maintain accountability to performance metrics.
- Drive continuous improvement in processes.
- Collaborate with other functional groups to address customer requests and align customer expectations.
- Participate in pre/post-build meetings to ensure alignment on customer specifications.
- Own the sustainability and regular review of MRP within ERP.