Retail Business Manager
About TASC:
We are a fast-growing, fast-paced company, that has doubled in size in the past few years.
We supply consumer packaged goods of gardening products in North America. Driven by innovation and attention to detail, the company has established strong customer relationships with leading retailers, including Costco, Home Depot, Walmart, and Canadian Tire. TASC offers an exciting portfolio of products including flower bulbs, fruit and vegetables, seed, and planters.
The position: We're looking for an experienced account manager with extensive work-history managing a retail account. This is a client-facing position where you'll need to be able to present proposals to our customers. You'll drive successful programs (seasonal products in store) between ourselves as a supplier, and the largest box stores in the world. You’ll help entrench our relationship with buyers, and understand the customer’s end goals, and what differentiates them in the market. You’ll ensure all costing and program propositions are thought out - and well researched/analyzed.
You will be responsible for the completion of these tasks:
· Plan and quote profitable programs tailored to the customer needs for both online and in-line. Built via excel, using quantitative analysis.
· Understand the customer’s goals and what differentiates them in the market
· Create and present program proposals, including the new product introductions
· Determine store allocations to ensure stores have enough product to grow
· Ensure timely program setups and account administration, including accurate item agreements and setups, costing, and data
· Coordinate a hand-off of programs to operations, including accurate and timely communication of customer buying decisions, volumes, timeline, and shipping parameters
· Oversee in-season program performance and take corrective action as needed
· Manage the customer P&L and generate sales and profit growth
· Communicate progress through the company
· Identify improvements for future seasons and work with product development and operations to implement solutions
· Set up TASC in the new customer’s vendor portals and on-board the new customer into TASC’s ERP system
· Set up seasonal programs into the customer portal. Ensure all information matches the information set up in TASC’s ERP system
· Understand the customer’s vendor requirements and shipping procedures to ensure TASC ships as required and does not incur any penalties. Create and check shipping labels to match the purchase documents.
· Review purchase orders and sales orders and ensure timely shipping and deliveries
· Ensure that customer orders are shipped and that production facilities have the right information to process the orders.
THE POSITION IS FOR YOU IF:
You don’t overlook the details: As far as you are concerned, the details are where the success or failure of a project is determined.
You believe that working smart is just as important as working hard: You believe in finding efficient ways to reach goals. If there are tools and technology that will facilitate your work, you will not only seek them out, but also learn how to implement and use them in your day-to-day flow.
Characteristics of a Strong Candidate:
1. Has 5+ years of experience with Retail business management experience.
2. Precise and accurate.
3. Ability to work under pressure and the ability to work with tight deadlines.
4. Strong attention to detail. Believes the details are where the success or failure of a project is determined.
5. Tenacious, strong will-power, and drive. Takes on challenges.
6. Suggests new ideas without being prompted and volunteer to take on new projects.
7. Logical problem solver. Sees how many different pieces of a puzzle come together.
8. Power-user of excel. Uses excel beyond v-lookups, pivot tables.
9. Communicates ideas and can take them from idea to reality quickly.
10. Approaches problems from different angles. You understand that two minds are better than one.
11. Ability to “wear multiple hats.”
12. Embraces failure as a learning opportunity.
13. Experience using an ERP system, is an asset preferably Dynamics 365 Business Central
14. Has a clear understanding of supply chain management
15. Has 5+ years of experience with business management or a related field.