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JetBlue Airways Employee Job Reviews in the United States

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On average, employees at JetBlue Airways give their company a 3.9 rating out of 5.0 - which is equal to the average rating for all companies on CareerBliss. The happiest JetBlue Airways employees are Customer Service Representatives submitting an average rating of 4.7.

34%
41%
14%
10%
0%
3.9
Average Rating
(based on 29 JetBlue Airways Review Ratings)

Ratings by Category

Company Culture
4.0
Growth Opportunities
3.4
People You Work With
4.3
Person You Work For
4.0
Rewards You Receive
3.7
Support You Get
3.7
Way You Work
3.9
Work Setting
4.0
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"Fun working environment, a lot of smart people and a pathway to sucess. I would recommend anyone apply there to do so. One thing that is great about working at JetBlue is that, there is constant emphasis on interactions and JetBlue has done a great job in building their own organic corporation. They are constantly making adjustments to better the organization as a whole."
Posted 8 years ago in Sunnyside, NY
JetBlue Airways Employee

"My team is great. I want more growth opportunities"

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 4 / 5
JetBlue Airways Employee

"A lot of favoritism is prevalent in the company. Unqualified people are hired for technical roles."

Person You Work For 3 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5

Company-Industry Rating Comparison

3.9
JetBlue Airways (38)

4.3 Highest Rated in this Industry is Alaska Airlines (28)
3.5 Lowest Rated in this Industry is United Express (43)
3.9 Average of All Companies in this Industry (903)
JetBlue Airways Employee

"I have worked at Jet Blue since 2016, I have been promoted from a Crew member to and a Lead and finally a Supervisor. The job can be stressful as upper management is useless and unhelpful when it comes to the day to day operations. When things go well you hear nothing and when things go wrong the finger has to be pointed at someone. Other Jet blue stations are completely different than when it comes to JFK, so in many other places, the work environment is very much more positive and better."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 4 / 5
JetBlue Airways Employee

"Excellent company with an amazing culture."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Manager

"JetBlue is an amazing place to work. They care for their employees so much and with a variety of benefits and support that the work feels fun, not tedious."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 2 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 3 / 5
Airport Operations Specialist

"Great company. Good people. Great travel perks and health benefits. Super flexible. Low pay"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 3 / 5
JetBlue Airways Employee

"Great company in every way."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
JetBlue Airways Employee

"The company offers a lot of opportunities for its employees to grow and engage in the business success. Their benefits are competitive and their culture is top of mind which is better than most organizations but it continues to be a work in progress. They offer services that do well among the competition and strive to stay innovative and ahead of the game."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 3 / 5
JetBlue Airways Employee

"Great company, very diverse, get treated fair"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Business Analyst

"I have been working with JB airways for the last 6 years. Good benefits package for employee."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 2 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 2 / 5
JetBlue Airways Employee

"My background includes over 10 years of combined experience Managing and compile daily reports, Conduct complex research and monitor reports for all highly concerned issues to senior leadership. Propose alternative solutions to all issue concerning purchase orders, contracts, budget management, and new or existing business partner accounts. Allocate resources weekly to adjust team focus towards goals attainment, identify, develop and implement solutions to resolve issues. Possess outstanding written and oral communication skills to provide liaison between JetBlue and business partners, ensuring compliance. Managed, develop and implement new standardize logistic receiving process for all purchase orders, developed the new standardize tracking process for all purchase orders to avoid double payment. Expert in account management, managing all purchase order for the organization including new equipment, plane resupply and services, manage, design and test new processes for accounts payable discount program saving over $150,000 monthly. Provide continual training and coaching to team members to improve performance, job knowledge and career advancement."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
JetBlue Airways Employee

"JetBlue is a great company in our customer service industry."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 5 / 5
JetBlue Airways Employee

"I have worked for Jetblue for almost 3 years and Coldwell Banker for a few months. Both company's display a very ethical comfortable environment and both company's take great care of their employees."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
JetBlue Airways Employee

"I've worked with jetBlue since 2006. During that time I've seen the IT department continue to degrade to it's current state. That state is a department led by a team of Directors and a CIO who lack pretty much all of the base values the company champions itself on, mainly ethics. The department is in practical dysfunction, and does not deliver much if any value to the business, using overpriced solutions from their Infrastructure Business partner that doesn't deliver any results. You almost have to question motive as to why some of the decisions are made. There needs to be a desperate reorg of this department (IT), so I'd recommend staying away until that occurs, which you'd know b/c the CIO would be different from the current one."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 2 / 5
Support You Get 1 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 1 / 5
JetBlue Airways Employee

"I started working for this company when it was a startup. My seniority is less than 40. At that time I shared the office with COO, CEO and other upper management people. And then I moved to work in JFK and a year later back to HQ in Qeens, NY. I was with JetBlue for 7 years but had to leave since my family decided to move to CT. Nice people, nice environment very different type of work culture. I do not know if it has been changed but until 2006 when I resigned it was the best company I ever worked for. Best of Best!!!"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5

JetBlue Airways Reviews FAQs

Is JetBlue Airways a good company to work for?

JetBlue Airways has an overall rating of 3.9 Average Rating out of 5, based on over 29 JetBlue Airways Review Ratings left anonymously by JetBlue Airways employees, which is equal to the average rating for all companies on CareerBliss. 90% of employees would recommend working at JetBlue Airways.

Does JetBlue Airways pay their employees well?

JetBlue Airways employees earn $41,000 annually on average, or $20 per hour, which is 38% lower than the national salary average of $66,000 per year. 17 JetBlue Airways employees have shared their salaries on CareerBliss. Find JetBlue Airways Salaries by Job Title.

How satisfied are employees working a JetBlue Airways?

90% of employees would recommend working at JetBlue Airways with the overall rating of 3.9 out of 5. Employees also rated JetBlue Airways 4.0 out of 5 for Company Culture, 3.7 for Rewards You Receive, 3.4 for Growth Opportunities and 3.7 for support you get.

What is the highest paying job at JetBlue Airways?

According to our data, the highest paying job at JetBlue Airways is a Senior Design Engineer at $191,000 annually. Browse JetBlue Airways Salaries by Job Profile.

What is the lowest paying job at JetBlue Airways?

According to our data, the lowest paying job at JetBlue Airways is a Reservations Planner at $18,000 annually. Browse JetBlue Airways Salaries by Job Profile.

What are the pros and cons of working at JetBlue Airways?

According to reviews on CareerBliss, employees commonly rated the pros of working at JetBlue Airways to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

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