An IT technician is responsible for installing, maintaining and repairing computers and related devices for a company. IT technicians may work on site or they may be mobile and visit customers or other company locations. Due to increased networking technologies, many technicians are also able to repair computer software issues remotely.
Skillset: IT technicians will need to have a solid background in hardware, software and networking. They should be able to handle any basic repair issue and also ensure that systems continue to run smoothly.
Education: Many IT technicians attend a four-year school and receive degrees in Computer Science or related programs. However, it is also not uncommon for employers to hire people who have gone to two-year vocational schools or have several years of experience in the field.
Career Path: An IT technician will need to stay on top of changes to hardware, software and networking to be able to continue to troubleshoot and maintain IT systems for a company. Most technicians begin with entry-level positions and are then able to move into higher-level positions as they gain experience.
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