Company Menu
0%
8%
33%
8%
50%
2.0
Average Rating
(based on 12 iQor Review Ratings)
Company Culture
1.8
Growth Opportunities
1.7
People You Work With
2.7
Person You Work For
2.3
Rewards You Receive
2.1
Support You Get
1.8
Way You Work
2.2
Work Setting
1.6
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"IQor has much experience in standard call centers - bill collection, ordering pizza, etc. The technical customer support that I have been doing is somewhat new to them and there is a lot of room for growth. Anyone who wants to rise to management in this trade would do well to work with IQor. Leadership is a craft that has to be developed on the job and in the fire, and there is a lot of that available in a technical support center. I recommend it to any ambitious person."
Posted 3 years ago in Richardson, TX
Customer Service Specialist
in Miramar, FL

"I went on an interview with this company. Human Resource Employee was very rude, in spite of my conversation she constantly cut me off and when she asked my availability as I proceeded to tell her, she stated that you have to be totally sold out to company and due to the fact I was only available 6 days and not flexible when she needed interview was over... WOW I wouldn't recommend..."

Person You Work For 1 / 5 People You Work With 1 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 1 / 5
iQor Employee
in Tempe, AZ
Person You Work For 1 / 5 People You Work With 1 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 1 / 5

Company-Industry Rating Comparison

2.0
iQor (13)

4.6 Highest Rated in this Industry is Pace Suburban Bus (6)
2.0 Lowest Rated in this Industry is iQor (13)
3.5 Average of All Companies in this Industry (9,053)
iQor Employee
in Tempe, AZ
Person You Work For 1 / 5 People You Work With 1 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 1 / 5
iQor Employee
in Tempe, AZ

"The Amended Complaint we filed on April 3, 2015 alleges that iQor uses a timekeeping system called TimeQey that systematically underpays workers employed as contact center agents, customer care agents, collections agents, new business agents, student loan agents, and sales agents (collectively, “CCAs”). More specifically, the Amended Complaint alleges that iQor’s timekeeping system does not pay CCAs for time when their computers are “idle” for two minutes or more, regardless of whether CCAs performed compensable work or should otherwise be paid for the time. In addition, the Amended Complaint alleges that iQor failed to compensate CCAs for the full duration of their rest breaks. The Amended Complaint seeks to recover unpaid wages at CCAs’ regular pay rate, known as straight-time wages, unpaid overtime wages, and other damages and penalties. If you worked as a CCA—regardless of location—and were scheduled to work more than 40 hours in a week at least once in the past three years, you may have a claim for unpaid overtime wages. To assert a claim for overtime wages, you must complete a Consent Form and return it to us immediately for filing with the Court. Even if you were not scheduled to work more than 40 hours at any time in the past three years, you may still have a claim for straight-time wages. Contact our case clerk, Stephen Nicksic at 612-256-3241 (or toll free at 877-448-0492 ext. 241)"

Person You Work For 1 / 5 People You Work With 1 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 1 / 5

Average iQor Ratings in the Past 2 Years

Year Salary
2012 $1
2013 $1
iQor Employee
in Memphis, TN

"I got laid off due to my pay amount."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 1 / 5
Support You Get 2 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 1 / 5 Way You Work 5 / 5
iQor Employee
in New York City, NY

"Don't work in their technology group, other departments are better."

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 4 / 5 Growth Opportunities 1 / 5
Company Culture 4 / 5 Way You Work 3 / 5
Customer Service Specialist
in Richardson, TX

"IQor has much experience in standard call centers - bill collection, ordering pizza, etc. The technical customer support that I have been doing is somewhat new to them and there is a lot of room for growth. Anyone who wants to rise to management in this trade would do well to work with IQor. Leadership is a craft that has to be developed on the job and in the fire, and there is a lot of that available in a technical support center. I recommend it to any ambitious person."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 5 / 5
Company Culture 3 / 5 Way You Work 4 / 5
VP of Financial Planning and Analysis
in New York City, NY

"Small BPO company with great ideas and desires to become profitable. Private, owned by a Private Equity Fund."

Person You Work For 4 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 3 / 5
iQor Employee
in North Charleston, SC

"The company is known for not appreciating what skilled employees bring to the table."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Collector
in Columbus, OH

"Iqor used to be a good company when I started."

What do you like about working at iQor?

"Nothing it was ok at first but got worse I loved it for awhile"

Do you have any tips for others interviewing with this company?

"Just know they will hire anyone for cheap rate of pay."

What don't you like about working at iQor?

"they show lots of favoritism and don't care about employees"

What suggestions do you have for management?

"Treat people with respect. Do the job you were hired to do,"

Person You Work For 1 / 5 People You Work With 5 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 1 / 5
Assistant Vice President
in Minneapolis, MN

What do you like about working at iQor?

"The great team members that I was able to manage and lead"

Do you have any tips for others interviewing with this company?

"I wouldn't suggest that anyone applies for a position and interviews with this company"

What don't you like about working at iQor?

"Company had no HR, provided no reviews to managers. People were placed in the wrong positions and terminated as soon as goals were not met."

What suggestions do you have for management?

"Care about the employees and not make promises when there are no intentions on keeping them"

Person You Work For 1 / 5 People You Work With 1 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 1 / 5
Collections Representative
in Tempe, AZ

What do you like about working at iQor?

"I asked for morning shift & got that I am happy"

Do you have any tips for others interviewing with this company?

"IQOR SUCKS WORSE WORK PLACE I EVER HAVE IN MY LIFE"

What don't you like about working at iQor?

"Supervisors are lowest I ever see in my life about management - you expect from them been professional"

What suggestions do you have for management?

"Get education very well in management or business to learn how call center like this"

Person You Work For 1 / 5 People You Work With 1 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 1 / 5
Customer Service Representative

What do you like about working at iQor?

"at one point, I supervised, trained mentored worked in esculated gate (support for customer when agents could not handle a cll"

Do you have any tips for others interviewing with this company?

"come in ,work hard listen and learn come back on break and lunch on time,most of all treat your customers with upmost respect because thats how your getting paid."

What don't you like about working at iQor?

"integraty of the company ,could have had a better pay stucture"

What suggestions do you have for management?

"kudo's for the hard at working, promote those that work hard and so a proven track record treat every with fairness."

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