Technical Support Representatives at IBM give their company a 4.1 out of 5.0, while the average rating for IBM is 4.0, making them 2% happier than every other employee at IBM and 8% happier than every other Technical Support Representative on CareerBliss - the happiest Technical Support Representatives work for Cingular Wireless.
"I do understand the quality as well as the protocol that the company wants. I do know that I am only call handle technical support, but knowing what to do as well as what to say over the phone makes a big deal. Knowing my co workers as well as my team lead, there are some people that you like and some that you just have to work with. That is with any job. So my review of the company it is great on some standards, but on other standards there needs to be more improved on."
"I gained valuable experience there."
"It was a very good place to work."
"Working as a contractor with no chance to grow career-wise."
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