Technical Support Agents at IBM give their company a 3.3 out of 5.0, while the average rating for IBM is 4.0, making them 19% less happy than every other employee at IBM and 6% less happy than every other Technical Support Agent on CareerBliss - the happiest Technical Support Agents work for Comcast.
What do you like about working at IBM?
"The company, people, training they gave, the experience, the knowlage they gave me to be able to do the job."
Do you have any tips for others interviewing with this company?
"It's a great place to work for as long as you keep your test score high during training and you keep the csats high."
What don't you like about working at IBM?
"The point scale, I was told that my scores were low, they didn't even give me time or a chance to bring them up."
What suggestions do you have for management?
"Give the new employees a chance to bring up their percent rating. Give us a chance!"
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