IBM Employee Reviews for Senior Customer Engineer

"Career growth was difficult at IBM. Training was excellent."

What do you like about working at IBM?

"OEM hardware/software provider. It gave me the opportunity to work in the enterprise space and allowed me gain knowledge via training and OJT of large printer systems."

What don't you like about working at IBM?

"After hours work, no system for call outs. The dispatchers would start calling homes based on their last name... mine starts with a B and I would never refuse a call."

What suggestions do you have for management?

"Create a system of on-call based on a schedule, not random. Improve career pathing and mentorship."