Humana Employee Job Reviews in the United States

What do you like about working at Humana?

"When I worked for the Prod Build team, building claims logic, we were focused on mentoring, training, quality and the management was top notch for being open to new ideas and feedback. They really met a goal of creating a valued work place."

Do you have any tips for others interviewing with this company?

"Strong for call center service, but most quality, credentialing, underwriting and production jobs will probably end up offshore. They are heavily staffed for Medicare and Military and if those contracts are always in flux"

What don't you like about working at Humana?

"When I then worked for Prod Implementation, the politics and lack of mentoring to get the information you needed for your job was hit or miss."

Do you have any tips for others interviewing with this company?

"It's more about who you know than anything else. Load up your resume with keywords."

What do you like about working at Humana?

"working with the brokers, great challenge since I had been a broker for many years and I was well received."

What don't you like about working at Humana?

"Humana did not do their due diligence before coming to the Pacific NW, not competetive"

"Great place to work, great for learning, good opportunities"

What do you like about working at Humana?

"Great place to work. Opportunity for advancement. Lots of opportunity to learn."

Do you have any tips for others interviewing with this company?

"Be professional at all times they are strict about what you wear and getting there on time, etc."

What don't you like about working at Humana?

"Government contract due to end."

"Humana was a great opportunity."

What do you like about working at Humana?

"The people were so god at their job."

Do you have any tips for others interviewing with this company?

"Keep an open mind, but be professional."

What don't you like about working at Humana?

"Some employees were only there for the money."

What suggestions do you have for management?

"Have regular meetings with the staff, and have an open door policy as much as possible."

"Excellent training and support"

What do you like about working at Humana?

"Independence and support"

Do you have any tips for others interviewing with this company?

"Be open and honest"

What don't you like about working at Humana?

"Uncertain about medicare direction"

What suggestions do you have for management?

"Listen to the sales reps"

What do you like about working at Humana?

"The overall work-family balance is good; My manager was quite competent and did NOT micromanage."

Do you have any tips for others interviewing with this company?

"Just be yourself."

What don't you like about working at Humana?

"When cuts came, contractors went first and immediately"

What suggestions do you have for management?

"None - seem to be doing a good job for stockholders and is a good place to work."

"Great organization"

What do you like about working at Humana?

"Able to provide creative and high value impact to the business"

What do you like about working at Humana?

"It was my first experience in Healthcare Industry;I learned so much"

What do you like about working at Humana?

"Enjoy the type of sales. Really performing a service for the client."

Do you have any tips for others interviewing with this company?

"Selling is a profession! Devote yourself to becoming a sales professional."

What don't you like about working at Humana?

"Insurance companies are very good at money, but not that strong in sales and marketing. This position - company hadn't even developed a value proposition for what they were putting on the street. But, couldn't understand why sales lagged."

What suggestions do you have for management?

"Learn sales, train sales agents on sales fundamentals as well as technical aspects of their products. Develop a 30 second elevator presentatopn that describes the value proposition, and differentiates the company and its products."

"Humana"

What do you like about working at Humana?

"Opportunity for career advancement"

What don't you like about working at Humana?

"No common process for project management"

What suggestions do you have for management?

"Create a central project management process"

What do you like about working at Humana?

"Not too much"

What don't you like about working at Humana?

"Politics, and inadequate management"

What suggestions do you have for management?

"Put more business people in places of decision making."

"Humana will make you feel important (pre-hiring and training), until you work there."

Do you have any tips for others interviewing with this company?

"Run away. Do not work at Humana unless you want to be a mindless robot."

What don't you like about working at Humana?

"In CincinnatI unless you have an insider connection you'll start out in the slave mines of customer service. They use a pager system to monitor your breaks and lunch time to make sure you're back on the phones. Each supervisor has a pager that lets them know when a member of their team hasn't returned back in time. There's always like 200 CSR's working there at various times per year (High turnover rate) and you only get vacation time per seniority."

What suggestions do you have for management?

"Most of you still there are LIFERS. That place makes you feel important because you could not be effective with any other company where people have a vision and personality to match."

What do you like about working at Humana?

"Outstanding senior leadership, extremely forward thinking and takes customer service very seriously."

Do you have any tips for others interviewing with this company?

"Just be yourself and have a genuine heart for service and commitment to doing your ultimate best."

What don't you like about working at Humana?

"Management does not help with career development"

What suggestions do you have for management?

"Apply servant leadership strategies"