What suggestions do you have for management?
"Extra staff training, orientation and need to cut the competition so that work does not suffer because of aggressiveness."
"This was only a part time position."
What do you like about working at H&R Block?
"It afforded opportunity to meet a wide range of clients (tax payers), and created some challenging tax environments."
Do you have any tips for others interviewing with this company?
"Be prepared to show your willingness to give taxpayers the highest possible refund."
What don't you like about working at H&R Block?
"It was only a seasonal job."
What suggestions do you have for management?
"Management should be innovative and open up more job function that could retain staff all year round."
"Corporate politics aside, H&R Block is a great service."
What do you like about working at H&R Block?
"I thoroughly enjoy helping my clients get the largest legally possible refund or the smallest legally possible balance due. Keeping up with the changes in my clients' lives is interesting, as well."
Do you have any tips for others interviewing with this company?
"Emphasize the desire to provide better than adequate Customer Service - with a smile. Tax Preparation is, after all, an industry based in effective Customer Service."
What don't you like about working at H&R Block?
"I do NOT enjoy nor appreciate the mandatory contests, promotions, etc. in which we are all required to participate."
What suggestions do you have for management?
"Give the Tax Professionals the options of participating in the promotions at which they excel and not participating in those for which they have no affinity. For instance, National Tax Question Day is a complete waster of manpower, time, and energy. The newbies are required to man the tables while the veterans avoid the task completely."
"H&R Block needs to increase their pay."
What do you like about working at H&R Block?
"I liked the flexible hours."
What don't you like about working at H&R Block?
"I didn't like the pay."
What suggestions do you have for management?
"They need to increase the pay."
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