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7 Home Depot Customer Service Specialist Reviews

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Customer Service Specialists at Home Depot give their company a 4.0 out of 5.0, while the average rating for Home Depot is 3.7, making them 8% happier than every other employee at Home Depot and 11% happier than every other Customer Service Specialist on CareerBliss - the happiest Customer Service Specialists work for Dish Network.

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4.0
Average Rating
(based on 3 Customer Service Specialist Review Ratings)
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Customer Service Specialist
in Staten Island, NY

"My company is a great company to work for. We are a big family and I am so happy I had the opportunity to work here and contribute to its success."

Person You Work For 3.7 / 5 People You Work With 3.7 / 5 Work Setting 3.7 / 5
Support You Get 3.7 / 5 Rewards You Receive 3.7 / 5 Growth Opportunities 3.7 / 5
Company Culture 3.7 / 5 Way You Work 3.7 / 5
Customer Service Specialist
in Pittsburgh, PA

What do you like about working at Home Depot?

"I like the supportive managers, competent co-workers, and a lot of pro customers who know how businesses work (and are therefore a little more laid-back and while demanding, are demanding in ways we can fulfill!). The focus on doing the right thing not only for the store but for individuals and the community is amazing, and people seem to stick around - a sign of a good employer. The benefits and pay are actually decent, too (not competitive the way everyone else claims to be)."

Do you have any tips for others interviewing with this company?

"Work ethic is something they look for, and so is an ability to learn!"

What don't you like about working at Home Depot?

"They don't have a lot of full-time positions outside the support roles (like special services associates). The floor is staffed by a lot of part-timers, which makes sense when they need a lot of shifting seasonal hours (this is retail, after all), but I really do wish I could have my 'ideal' job with the company, which is working in Outdoor Garden full-time."

What suggestions do you have for management?

"Good question - I don't know, since I'm relatively new to the company. I'd probably keep going the way he's going. It seems to be working really well on both the business and customer service ends."

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5

Average Customer Service Specialist Ratings in the Past 3 Years

Year Salary
2011 $4
2012 $3
2013 $3
Customer Service Specialist
Person You Work For 4.7 / 5 People You Work With 4.3 / 5 Work Setting 4.5 / 5
Support You Get 4.3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3.8 / 5
Company Culture 4.1 / 5 Way You Work 4.7 / 5
Customer Service Specialist
in Moreno Valley, CA

"I worked here forever for very low wages, and that's why I left."

What do you like about working at Home Depot?

"My likes are: never bored, always on my toes, lots of new faces to meet, and customer interaction."

Do you have any tips for others interviewing with this company?

"Go in with experience because, otherwise, you have to work your way up, and you will never make good money."

What don't you like about working at Home Depot?

"The pay was terrible. Some people would get ten cents after their annual review."

What suggestions do you have for management?

"They really need to up their pay scale."

Average Home Depot Attributes by Customer Service Specialist

Company Culture
3.9
Growth Opportunities
3.8
People You Work With
4
Person You Work For
3.8
Rewards You Receive
3.6
Support You Get
3.7
Way You Work
4.1
Work Setting
4.1
Customer Service Specialist
in Atlanta, GA

"Overall, a very good experience."

What do you like about working at Home Depot?

"I like the people."

Customer Service Specialist
in Bartlett, IL

"Always Interesting!"

What do you like about working at Home Depot?

"I like the customer interaction, and every day there is something challenging or different."

Do you have any tips for others interviewing with this company?

"When interviewing with The Home Depot, make sure you want to be face-to-face with the consumer, and make sure you're willing to give your all, including customer service, physical labor, learning every aspect of the company, and also, be willing to work long hours. Home Depot will reward you if you're willing to be a genuine hardworking employee."

What don't you like about working at Home Depot?

"I honestly can't think of anything, but if I had to choose one thing, it would be the schedule."

What suggestions do you have for management?

"Make sure to hire people who are extremely customer service-oriented and with a special motivation. A person with motivation and drive in a company will help make that company succeed."

Customer Service Specialist
in Laguna Hills, CA

"Great place for benefits."

What do you like about working at Home Depot?

"There were many opportunities for advancement. I did advance after two years to manager. I was multitasking every day, and there's always something to do there."

What don't you like about working at Home Depot?

"There was not enough training with senior associates to get to know the little things about the department/product."

What suggestions do you have for management?

"Have better communication between management and associates."

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