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13 Help Desk Support Agent Reviews

Help Desk Support Agents give their job an average rating of 4.0 out of 5.0. The Help Desk Support Agents happiest with their jobs are employed by Chico's FAS with an average rating of 3.8.

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Help Desk Support Agent at Computer Task Group
in Boulder, CO
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 4 / 5
Help Desk Support Agent at IBM
in Dallas, TX
Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Help Desk Support Agent at Comcast
in Houston, TX

"I love IT so much because I'm good to use it."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5

Help Desk Support Agent Career Rating Comparison

4.0
All Help Desk Support Agents
3.8 Highest Rated Help Desk Support Agents is at Chico's FAS (2)
Help Desk Support Agent at Chico's FAS
in Winder, GA

"I get great satisfaction out of being able to solve problems. To seek an answer if I don't have one."

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 5 / 5
Company Culture 2 / 5 Way You Work 5 / 5
Help Desk Support Agent at Chico's FAS
in Winder, GA

"I love being able to help the stores and being able to solve their issues."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 5 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Help Desk Support Agent at Dell
in Nashville, TN

"Love the field of IT and would like to stay in that field of work."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Help Desk Support Agent at Parker Hannifin
Person You Work For 5 / 5 People You Work With 4.4 / 5 Work Setting 4 / 5
Support You Get 4.9 / 5 Rewards You Receive 3.6 / 5 Growth Opportunities 3 / 5
Company Culture 2.9 / 5 Way You Work 4.9 / 5
Help Desk Support Agent at JPMorgan

Please give us a one liner to describe this review.

"Chase is a great company as far as benefits are concerned. Upper management in the call center is robotic, which needs adjustment and a smile."

What do you like about working at JPMorgan?

"I liked the benefits it provided, which kept me at Chase for more than 10 years."

Do you have any tips for others interviewing with this company?

"Chase is a great company as stated; my only tip is to be aggressive."

What don't you like about working at JPMorgan?

"Management at Chase is one-sided, limited in thinking, and lacking the enthusiasm of life and what work is about."

What suggestions do you have for management?

"They need to assess employees who have been there for more than 10 years, and compensate them with more pay."

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