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Heartland Payment Systems Employee Reviews for Relationship Manager

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Relationship Managers at Heartland Payment Systems give their company a 2.6 out of 5.0, while the average rating for Heartland Payment Systems is 3.3, making them 24% less happy than every other employee at Heartland Payment Systems and 40% less happy than every other Relationship Manager on CareerBliss - the happiest Relationship Managers work for HSBC.

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67%
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33%
2.6
Average Rating
(based on 3 Relationship Manager Review Ratings)
Relationship Manager
in Grand Rapids, MI

"It was good while the gettin was good."

What do you like about working at Heartland Payment Systems?

"When I was there, good commissions. Good support from tech center team"

Do you have any tips for others interviewing with this company?

"proceed at your own risk, turnover is high, hope for the best"

What don't you like about working at Heartland Payment Systems?

"Because everyone works from home, upper management cannot see/hear what team leaders are saying to the troops. Upper management takes a blind eye to hearing about problem/loose canon team leaders that drive away good sales people."

What suggestions do you have for management?

"Have a real back bone. Don't ignore things you prefer not to hear."

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 2 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Relationship Manager
in Hillsboro, OR
Person You Work For 2 / 5 People You Work With 2 / 5 Work Setting 1.2 / 5
Support You Get 1.1 / 5 Rewards You Receive 1.2 / 5 Growth Opportunities 1.2 / 5
Company Culture 1.2 / 5 Way You Work 1.9 / 5

Average Relationship Manager Ratings in the Past 2 Years

Year Salary
2011 $3
2012 $2
Relationship Manager

"Great company until they had breach & lost million of sales & credit card numbers."

Relationship Manager

What do you like about working at Heartland Payment Systems?

"Autonomy"

What don't you like about working at Heartland Payment Systems?

"Tired of sales"

Person You Work For 4.4 / 5 People You Work With 3.3 / 5 Work Setting 3.4 / 5
Support You Get 4.6 / 5 Rewards You Receive 2.6 / 5 Growth Opportunities 2 / 5
Company Culture 3.4 / 5 Way You Work 3 / 5

Average Heartland Payment Systems Attributes by Relationship Manager

Company Culture
2.5
Growth Opportunities
1.7
People You Work With
3.1
Person You Work For
3.1
Rewards You Receive
2.6
Support You Get
2.9
Way You Work
2.6
Work Setting
2.2
Relationship Manager

"Good company."

Relationship Manager

What do you like about working at Heartland Payment Systems?

"Making my own schedule and meeting my own personal goals"

What don't you like about working at Heartland Payment Systems?

"No internal support"

Relationship Manager
in Media, PA

"HPS is an awesome company and a great place to work for the right person."

What do you like about working at Heartland Payment Systems?

"Working independently, while having the support when needed. Strong commission compensation. Setting my own goals. Working with businesses and meeting new owners."

Do you have any tips for others interviewing with this company?

"Have money in the bank when you start."

What don't you like about working at Heartland Payment Systems?

"Straight commission"

What suggestions do you have for management?

"Take new reps out on sales calls more often."

Relationship Manager
in Wakefield, MA

"Easy."

What do you like about working at Heartland Payment Systems?

"Independence and meeting people who took the chance and own their own business."

Do you have any tips for others interviewing with this company?

"If you have experience in the merchant payment solutions industry, you will do well. If you do not have that experience, run."

What don't you like about working at Heartland Payment Systems?

"Communication and knowledge transfer was defective at best. There were few answers to many questions. And worse, those with knowledge dispensed it stingily if at all."

What suggestions do you have for management?

"Streamline what is important and teach it."

Relationship Manager

"would not recommend to anyone"

Do you have any tips for others interviewing with this company?

"have some money to fall back on during lean months"

What don't you like about working at Heartland Payment Systems?

"compensation, too much pressure to produce being commission only"

What suggestions do you have for management?

"pay a base plus commission"

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