Heartland Payment Systems Employee Job Reviews in the United States

"Ability to control my destiny and get paid weekly are wonderful. I lost a client due to hardware difficulties."

"I’ve worked for Heartland for over 4 years now. I was brand new to this industry. My family’s business used Heartland payment systems and recommended me to apply for a job here. So far I’ve been very satisfied with the culture. We have had lots of changes since I started but I have endured the change."

"Heartland offers best in class services for businesses of all sizes who need to take payments for what they do. With constant innovation and market leading technologies, Heartland continues to win and grow. Working with HPS opens opportunities for long term growth, education and professional advancement."

"Run by shady car salesman. Upper management does whatever they wish even to screw rep and customer. VPs are little boys trying to wear big boy pants that do not fit them. They don't care about the employee if you are not producing and making THEM money."

"I've worked in this company for around 3 years and have found that management wants to get too much done without getting the resources that are needed to finish it in their time frame."

"I feel that there is always room to improve and they're still on their way to improving their system."

"Organization incapable of developing new software solution. Upper management was a complete hindrance to any possible success."

"HPS is a great to its merchants... not so much the sales team. Unfortunately, HPS has a management structure that doesn't allow for the RM to practice what is being preached. The micromanaging doesn't allow an RM to work their plan. You are only as good as your next big sale and not valued for loyalty. The company also uses its sales force as guinea pigs selling specialty products that are not sufficiently supported. Current management has an overall lack of understanding of sales daily world."

"Great company to work for. I totally recommend to everyone."

"I have worked for HPS for about 1 year now and the project I am working never was given any resources and had very high standards for acceptance without being given any direction. As such, the project failed and our team is now being re-distributed to other tasks which do not relate to my preferred working areas.Additionally, after doing a great deal of research attempting to understand the business, it has become apparent that the entire company lacks a coherent strategy and vision."

"Heartland Payment Systems purchased School Link Technologies, Nutrikids and 2 other school lunch POS software companies. The companys culture remained very agreeable but some problems still persisted. Lack of structured processes and procedures resulted in an unpredictable order processing and software implementation. Product development problems continued to result in low customer satisfaction. The company is positioned well and their software is leading in their niche market."

"Made me a better worker and person.."

What do you like about working at Heartland Payment Systems?

"Everything, the people, the staff, the work, the knowledge and experience."

Do you have any tips for others interviewing with this company?

"Be yourself, Great opportunity for anyone in Sales. Unlimited income."

What don't you like about working at Heartland Payment Systems?

"no opportunity for advancement in my field, service, maximum opportunity for Sales"

What suggestions do you have for management?

"Better communication about the service field, better knowledge of what is going to happen"

"It was good while the gettin was good."

What do you like about working at Heartland Payment Systems?

"When I was there, good commissions. Good support from tech center team"

Do you have any tips for others interviewing with this company?

"proceed at your own risk, turnover is high, hope for the best"

What don't you like about working at Heartland Payment Systems?

"Because everyone works from home, upper management cannot see/hear what team leaders are saying to the troops. Upper management takes a blind eye to hearing about problem/loose canon team leaders that drive away good sales people."

What suggestions do you have for management?

"Have a real back bone. Don't ignore things you prefer not to hear."