Hospital Corporation of America Employee Reviews for Sterile Processing Technician

What do you like about working at Hospital Corporation of America?

"Helping the OR staff and doctors by preparing their surgical instruments."

Do you have any tips for others interviewing with this company?

"Don't get your hopes up. My workplace should be in-line with local and nationally recognized certification standards (and common sense)...but most of the time it isn't. My manager sets a very poor example of work quality, communication, and discipline. I have found my hospital department work environment to be much less efficient and lower product quality than the numerous restauaunts I worked in previously."

What don't you like about working at Hospital Corporation of America?

"My department is a chaotic mess. There's hardly any structure (especially for new hires), and the manager makes as many mistakes as the worst person. There's no accountability, no reward system, just day after day of shame&blame for the problems. Turnover is high and morale is low, more than half of us are actively looking for better jobs. My co-workers feel the hands-on job is great, but the chaotic management makes every day unneccessarily theatrical. We often get talked down to, despite the 99% accuracy and efforts most of us contribute."

What suggestions do you have for management?

"Create, implement, and enforce standard operating procedures. Coach, then discipline staff who make too many mistakes or who don't care. Make sure to gice credit and praise when due - people aren't tireless robots."