Harland Clarke Employee Job Reviews in the United States

"New Braunfels location-Training was always TERRIBLE except the very first training with Kristin, after it was never the same. Adrian Smith was very unfocused and didn't make sure employees were fully knowledgeable on the project. Therefore, we went into the project not fully having access to the system we would be handling and then forced to assist with ordering checks even though we hadn't been correctly trained, we were prompted to learn ourselves through a poor power point on the knowledge management resource, which changed after training- which made what we learned in training "irrelevant" according to Linda Cameron. Magda Ellis and Linda Cameron were completely unorganized and didn't make it easy to understand simple tasks that supervisors SHOULD already know. Were Very inconsistent with entering exceptions for time to workforce and would tell employees to double check to make sure it got entered ... (Not our job, it's theirs) & They would leave during training and then give attitude when asked questions, and then take their PTO right after training would end- & the program would start.. as though to escape their responsibility at the beginning with assisting the Call agents questions, which would result in us having messed up unaccounted shrinkage due to only one supervisor being present and putting in the times for all call reps- resulting in people getting fired prematurely. They would ignore questions and then blame contractors for mess ups in authentication steps. When I brought attention to these errors and inconsistency- I got let go. Being told it was due to authentication but I had been working there longer than 6months and they still tried to say it was due to failed authentication, and not the fact that I kept calling them out on their unprofessional actions. Not to mention them completely changing the authentication list abruptly and agents still weren't too savvy on the net"

"Great coworkers, great company culture, good work-life balance."

"My position was for a new process. While our first supervisor understood that the current rules and stats did not give a true picture of what the process was about, upper management did not. After the first supervisor moved on the following cut morale of the team by trying to adhere to rules that did not fit our job."

"They are a call center Branching in to new Fields. Downside they are not willing to invest in the new Fields so they are extremely poorly managed."

"Responsible for preparing quantitative spreadsheets, pricing, service budgets, physical financial schedule, reports, work diary, and service measurements. Residence Execution Administration and Management - Terras de Florence Condominium - Ribeirão Preto"

"I have worked as a QA Consultant for over 15 years and have not vested my self to 1 company but rather vested myself to the adaptation of various environments and implementing best industry standards across various platforms."

"Good place to work. Great team."

"Flexible work schedule, very good people, average pay."

"Good pay and freedom of operation. Little advancement and a trend to offshoring."

What do you like about working at Harland Clarke?

"Employees are largely left to do their work as they see fit, operationally."

Do you have any tips for others interviewing with this company?

"Do not expect much in the way of IT support, and carefully consider whether the job you are seeking is one that might possibly be subject to transfer offshore."

What don't you like about working at Harland Clarke?

"Little chance for advancement and input from the frontline never seems to affect corporate decisions. The tendancy to replace workers with less skilled and cheaper offshore employees is also worrisome."

What suggestions do you have for management?

"Address our growing and dangerous dependency on key employees. The saving grace of the economy over the past few years is that our reduced staff have been hesitant to consider entering the job market. When the economic situation changes, we stand to lose considerable institutional knowledge as well as people."

"Good atmosphere, good people, good opportunities."

What do you like about working at Harland Clarke?

"Good people just trying to do the best job they can. Good benefit package for employees."

Do you have any tips for others interviewing with this company?

"Ask lots of questions and talk to other employees about their concerns."

What don't you like about working at Harland Clarke?

"Pay scale. Lack of organization and priorities for what should get done 1st, 2nd, 3rd and so on."

What suggestions do you have for management?

"Listen to your people and customers. Pay attention to the business requirements."

What do you like about working at Harland Clarke?

"Very good work culture, friendly co-workers, very good manager and good compensation"

Do you have any tips for others interviewing with this company?

"Just be honest with your answers, dont afraid to admit your faults"

What don't you like about working at Harland Clarke?

"The systems are old, Noisy at times and not much team building activities"

What suggestions do you have for management?

"Please replace the old systems with new models and arrange for more team building activities"

"I had great experience working at MF Digital."

What do you like about working at Harland Clarke?

"I have worked with everyone previously so there are many great relationships."

Do you have any tips for others interviewing with this company?

"A small company with a great group of people. The company expects hard work for decent pay."

What don't you like about working at Harland Clarke?

"The industry is shrinking as more and more companies are moving away from optical storage."

What suggestions do you have for management?

"Expand out into different markets and pickup additional product lines."

"Company moved out of Massachusetts."

"Small company (8 people), and overseen by a parent company in the UK."