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49 Guest Service Representative Reviews

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"The only time I don't enjoy being in Guest Services is when I don't have the ability to help someone. I love to try my hardest to make our guests happy, and the most amazing experience is the huge smile on their faces when they say, "Thank you for all your help!" It brightens my day to know I helped theirs."
Posted 10 years ago in Ligonier, PA
Guest Service Representative at Marrakech Hotel
in New York, NY
Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4.1 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4.1 / 5 Way You Work 4.9 / 5
Guest Service Representative at Guest Services, Inc.
in Newark, NJ
Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Guest Service Representative at Comfort Suites
in Hummelstown, PA
Person You Work For 5 / 5 People You Work With 4.5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Guest Service Representative at Embassy Suites

Do you have any tips for others interviewing with this company?

"They should know in the beginning that the company has had pay raises frozen for over two years now."

Guest Service Representative at Holiday Inn

What do you like about working at Holiday Inn?

"I loved all the new people that I would meet that were traveling from other cities, states and even countries."

Guest Service Representative at Hollywood Video
in Goleta, CA

Please give us a one liner to describe this review.

"Working at a video store is a fun job if you are a young college student."

What do you like about working at Hollywood Video?

"It was a fun environment, there was not a lot of pressure. I learned about customer service."

Do you have any tips for others interviewing with this company?

"Just be yourself. Also it helps if you can analyze movies because customers will ask you about the movies."

What don't you like about working at Hollywood Video?

"The work schedule was constantly changing and it did not always work out with my class schedule."

What suggestions do you have for management?

"Management needed to be more constant with the work schedule, other than that, everthing was pretty good."

Guest Service Representative at Forest City Enterprises

Please give us a one liner to describe this review.

"Good real estate company with property in Rockefeller Center, HawaiI military housing, and all over the world."

What do you like about working at Forest City Enterprises?

"Working with the public and kids programs and building brand identity for the city through street jam concerts to try and win the casino contract."

What suggestions do you have for management?

"Keep up the good work in providing entertainment for the city of Pittsburgh at a great historic site."

Guest Service Representative at Marriott Hotels & Resorts
in Charleston, WV

Please give us a one liner to describe this review.

"It was only my 1st job."

What do you like about working at Marriott Hotels & Resorts?

"Working with the public."

What suggestions do you have for management?

"Pay attention to the little people that can make a big difference."

Guest Service Representative at Lifetouch
in Eden Prairie, MN

Please give us a one liner to describe this review.

"Great company!"

What do you like about working at Lifetouch?

"Departments culture/work ethic"

What don't you like about working at Lifetouch?

"Little opportunity to grow (due to economy)"

What suggestions do you have for management?

"Not at this time"

Guest Service Representative at Cleveland Indians

What do you like about working at Cleveland Indians?

"Fun summer job during college"

Guest Service Representative at Cosmopolitan Las Vegas

What do you like about working at Cosmopolitan Las Vegas?

"The employees are great to work with, and most importantly I love seeing the regular guests that stay with us!"

Do you have any tips for others interviewing with this company?

"To make sure you stand out, be very personable and able to talk comfortably."

What don't you like about working at Cosmopolitan Las Vegas?

"The lack of communication not only between managers, but also between managers and their staff."

What suggestions do you have for management?

"To communicate more effectively and be very professional with, and in front of guests."

Guest Service Representative at Southern Maryland Hospital Center
in Clinton, MD

Please give us a one liner to describe this review.

"Only if you need the money!!!"

What do you like about working at Southern Maryland Hospital Center?

"Free parking"

What don't you like about working at Southern Maryland Hospital Center?

"They have no loyalty to employees"

What suggestions do you have for management?

"Have faith and loyalty to your employees and stop treating them like slaves."

Guest Service Representative at Best Western
in Bloomington, IL

Please give us a one liner to describe this review.

"This was the best job I could have imagined in college and I got valuable experience."

Guest Service Representative at Biltmore Hotel & Suites
in Phoenix, AZ

Please give us a one liner to describe this review.

"A great organization"

What do you like about working at Biltmore Hotel & Suites?

"The people I met and the relationships I established."

What don't you like about working at Biltmore Hotel & Suites?

"Not a career"

Guest Service Representative at PetSmart

What do you like about working at PetSmart?

"I got to work with animals all day."

What don't you like about working at PetSmart?

"I didn't like the schedule and how they changed it all the time. They never worked with me and my other schedule. I had to have two jobs at the same time."

What suggestions do you have for management?

"That they need to be able to work with their employees."

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