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Goodwill Employee Job Reviews in the United States

Browse Goodwill Reviews by Job Title →

25%
35%
24%
12%
4%
3.6
Average Rating
(based on 127 Goodwill Review Ratings)

Ratings by Category

Company Culture
3.5
Growth Opportunities
3.0
People You Work With
4.3
Person You Work For
3.9
Rewards You Receive
3.1
Support You Get
3.4
Way You Work
4.1
Work Setting
3.5
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"Goodwill does amazing things for the community. As with any company there are better executives than other, better employees than others. But most everyone there has a heart for what they do. I worked for the Goodwill of Middle TN. They definitely had a heart for their community. Matt Glostner is a higher up in the company and has the biggest heart out of anyone I have ever worked with."
Posted 10 years ago in Nashville, TN
Assistant Manager

What do you like about working at Goodwill?

"Coworkers, the hunt, different day to day, great discount, interesting, self guided."

Do you have any tips for others interviewing with this company?

"No life, no raises, no promotions, sleep now, get dirty."

What don't you like about working at Goodwill?

"Hours, promotion, no days off, no reward system, nepotism, unfair, indoor."

What suggestions do you have for management?

"Listen more, fair, patient, inspire, sincere, equal, trustworthy, genuine, uncorrupt, reasonable."

Person You Work For 1 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 1 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 3 / 5
QA Information Facilitator

"I was a Q/A Information Facilitator in this position for Goodwill."

What do you like about working at Goodwill?

"The people I worked with were all great. Wonderful group of people."

Do you have any tips for others interviewing with this company?

"No real tips for anyone. A person would need to most likely have a degree in social work to find a good fit with Goodwill."

What don't you like about working at Goodwill?

"Very little opportunity to advance without working for the company for many, many years."

What suggestions do you have for management?

"Management really needs no suggestions. Most of the managers were great."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 2 / 5
Cook

"Was a very humbling job."

What do you like about working at Goodwill?

"The people that I worked with. Very laid back as far as menu planing and ordering."

Do you have any tips for others interviewing with this company?

"Tell the truth. Give them your attention at all times. And give them non complex answers."

What don't you like about working at Goodwill?

"Not a thing, people are very friendly and willing to help."

What suggestions do you have for management?

"More knowledge of kitchen. Knowing what inspectors are looking for."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Secretary
Company Culture 3 / 5
HR Generalist
Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Company Culture 5 / 5
Way You Work 5 / 5
Administrative Assistant

"I have fun working with the company and made lots of friends within the company."

What do you like about working at Goodwill?

"Working with the senior citizen programs, talking to seniors, making some laugh or just say something kind to make their day."

Do you have any tips for others interviewing with this company?

"Willing to learn new things and volunteer for new projects that come up."

What don't you like about working at Goodwill?

"I find nothing that I disliked about the company."

What suggestions do you have for management?

"Keep you mind open to new things and enjoy the thing you have accomplished."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Retention Specialist

"Goodwill was a great place to be employed, we have lots of fun."

What do you like about working at Goodwill?

"All the fun we have on holidays, plus the great employees."

Do you have any tips for others interviewing with this company?

"Yes, be willing to learn and volunteer for different projects."

What don't you like about working at Goodwill?

"I could not find anything that I dislike about the company."

What suggestions do you have for management?

"I have no suggestions for management, management did an outstanding job with retail departments and the career centers."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Tractor Driver

What do you like about working at Goodwill?

"The employees were very helpful and the work was plentiful."

Do you have any tips for others interviewing with this company?

"Understand if you want minimum then that's what you will get."

What don't you like about working at Goodwill?

"There wasn't any advancement, if you were at the bottom that's where you stayed."

What suggestions do you have for management?

"I would suggest taking classes on being a people person and leadership skills."

Person You Work For 3 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 2 / 5 Rewards You Receive 5 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Employment Specialist

What do you like about working at Goodwill?

"Working with and helping my clients in their career search."

Do you have any tips for others interviewing with this company?

"Expect to be accountable and that it is possible you may have a boss that is not well at managing but may be great at leading."

What don't you like about working at Goodwill?

"The top down management seems very unproductive and creates pressure for the position to be successful."

What suggestions do you have for management?

"Be more progressive in increasing the use of technology and social media."

Person You Work For 2 / 5 People You Work With 3 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 3 / 5
Company Culture 2 / 5 Way You Work 4 / 5
Safety Specialist

"Non-profit organization to assist those with employment."

What do you like about working at Goodwill?

"I liked that this is an organization designed to help those in need."

Do you have any tips for others interviewing with this company?

"People need to understand that it takes time and experience to be successful with this organization."

What don't you like about working at Goodwill?

"I did not like the constant push to continue to do more, while limiting resources essential to the success of the organization."

What suggestions do you have for management?

"Allow for open discussion from line level employees who may have ideas to help the organization succeed."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Career Services Manager

"Overall good experience!"

What do you like about working at Goodwill?

"I enjoyed the work I was doing and a great opportunity to assist others."

What don't you like about working at Goodwill?

"The CEO of Goodwill Industries was a bit challenging to work for. All other employees and co-workers were great."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Laborer

"Learning experience."

What do you like about working at Goodwill?

"I had the opportunity of working with individuals from all walks of life."

Do you have any tips for others interviewing with this company?

"I can only recommend that anyone else applying and or interviewing with this company be prepared for a challenge."

What don't you like about working at Goodwill?

"I would have liked to be able to work more hours."

What suggestions do you have for management?

"I do not have any suggestions for management, only to encourage them to continue doing what has made the company successful up to this point."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Network Engineer

What do you like about working at Goodwill?

"Full Cisco Network, multiple sites and I was the senior network engineer."

Do you have any tips for others interviewing with this company?

"Make sure you understand you are working for a non-profit company."

What don't you like about working at Goodwill?

"The health benefits were a real problem which is why I left, otherwise I would have stayed."

What suggestions do you have for management?

"Make a stronger case for better health benefits so that you can keep good employees."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Volunteer

"An educational experience."

What do you like about working at Goodwill?

"They allowed me to learn new software and how to put what I learned in school to use."

Do you have any tips for others interviewing with this company?

"Be honest and tell them exactly what you want from them."

What don't you like about working at Goodwill?

"I would have preferred to have been able to get paid for the work, but overall there were not a lot of complaints."

What suggestions do you have for management?

"They should have hired more people. Even for a non profit, they needed more people to do that amount of work rather than relying on volunteers."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Sales Manager

What do you like about working at Goodwill?

"Participating on most trade shows worldwide leading a sales team."

What don't you like about working at Goodwill?

"This company does not have flexibility on working schedule, which is not the best."

What suggestions do you have for management?

"Provide sales team more flexibility and encouragement while completing worldwide."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 3 / 5

Goodwill Reviews FAQs

Is Goodwill a good company to work for?

Goodwill has an overall rating of 3.6 Average Rating out of 5, based on over 127 Goodwill Review Ratings left anonymously by Goodwill employees, which is 8% lower than the average rating for all companies on CareerBliss. 84% of employees would recommend working at Goodwill.

Does Goodwill pay their employees well?

Goodwill employees earn $30,000 annually on average, or $14 per hour, which is 55% lower than the national salary average of $66,000 per year. 54 Goodwill employees have shared their salaries on CareerBliss. Find Goodwill Salaries by Job Title.

How satisfied are employees working at Goodwill?

84% of employees would recommend working at Goodwill with the overall rating of 3.6 out of 5. Employees also rated Goodwill 3.5 out of 5 for Company Culture, 3.1 for Rewards You Receive, 3.0 for Growth Opportunities and 3.4 for support you get.

What is the highest paying job at Goodwill?

According to our data, the highest paying job at Goodwill is a Information Systems Manager at $150,000 annually. Browse Goodwill Salaries by Job Profile.

What is the lowest paying job at Goodwill?

According to our data, the lowest paying job at Goodwill is a Production Team Member at $12,000 annually. Browse Goodwill Salaries by Job Profile.

What are the pros and cons of working at Goodwill?

According to reviews on CareerBliss, employees commonly rated the pros of working at Goodwill to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

Browse Goodwill Employee Job Reviews by Location

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