GEICO Employee Reviews for Auto Damage Adjuster

"I worked at GEICO in Orlando, Florida from 2005 to 2017 as an auto damage claims adjuster (appraiser). I worked every possible scenario offered to the claims adjuster such as working Total loss’s at our 2 Insurance auto auction locations, ARX shops (Geico’s preferred repair shops), as a field adjuster, etc... I have a strong work ethic and took pride in my work however GEICO has shifted nationwide with it’s style of management making this job Highly Stressful and not worth any salary they may offer. Over time, from about 2013 the company began shifting in it’s management style and began to micromanage to an unprecedented degree causing massive stress and anxiety to all the adjusters in our local Orlando office. Verbal warnings for missing opportunities to be a perfect employee quickly turned to “written warnings” that frustrated all of us due to the manager “making” his supervisors write up their employees for very minor things. 95% of our local branch left over a 4 year period causing me to realize the need to leave also. Only 2 seasoned adjusters remain from the old days from a team that numbered over 40 at one time. New adjusters have been hired not knowing anything about the industry and typically leave after 1 year due to the high work demands and the extremely poor work/life balance. I used to encourage my friends to apply (before 2013) but I would never recommend this job to anyone no matter how much they need work because it will mentally damage you due to the unrealistic goals and micromanagement. A couple adjusters had heart attacks and many suffered from severe anxiety issues related to the job. Almost every other insurance company will treat you better as I talked with representatives from almost all of them in my last few years with GEICO. When the adjusters from other companies found out how much the average GEICO adjuster has to juggle they would be mortified. Move to the next companies job postings and forget about GEICO."

What do you like about working at GEICO?

"Benefits are pretty good. Training is also well-done. Growth opportunities are very good."

Do you have any tips for others interviewing with this company?

"Be sure you are ready for extremely demanding work and ineffectual customers who can make work unbearable."

What don't you like about working at GEICO?

"Geico is a good company to work for. The position is where the stress comes from. I am dealing with peoples' cars and money, pretty much the two things people care most about. People don't want to listen to what I have to tell them, and they constantly get angry or aggressive when they don't understand what's going on."

What suggestions do you have for management?

"I would focus less on the massive multitude of metrics we are demanded to exceed in."

What do you like about working at GEICO?

"I like the out-of-the-office work environment, and the ability to schedule my own day."

Do you have any tips for others interviewing with this company?

"Be prepared for hard work and little reward. The pay will help you stay, but the demands will make you want out."

What don't you like about working at GEICO?

"Every decision was questioned, and we had unreasonable goals that no one could achieve."

What suggestions do you have for management?

"Give employees more leeway in the work environment, and let them schedule the day differently."