GEICO Employee Job Reviews in the United States

"Don't trust managers; they may seem friendly, but they will lie like no other about you just to make themselves look good."

What do you like about working at GEICO?

"The job doesn't depend on the market; it's the law to have this product! The pay was okay, 31k a year, and profit-sharing was nice."

Do you have any tips for others interviewing with this company?

"Don't work here; please pick a different company, or at least stay away from customer service."

What don't you like about working at GEICO?

"I dislike the turnover. If you are headed or thinking about customer service, don't do it. Pick something else or run. They hire groups of 12 constantly because people are always quitting. For example: when I got hired there were 10 of us. Now there are only two within eight months of being hired. In the group before me there is only one left. I'm on a team with my supervisor with eight people now, and the oldest tenured person has only been here 1.5 years, and it's hard to find someone besides a manager who has been there for over two years when it comes to customer service. I know some of you might be desperate, but please pick something else besides customer service. To give you an idea of what you will be doing on a day-to-day basis... Come to work, get on the phones, and don't ever get off the phones, and never take a break. Phone calls are non-stop with no breaks in between phone calls. As soon as that phone call ends, you are on the phone with the next customer. There are usually about 15 calls on hold, and you will do this for eight hours, five days a week. If you are working on something for a customer but not on the phone, management will come on you and tell you to stop and get back on the phones. Another bad thing is that you will not get Saturday and Sunday off. You will get one week day off and either Saturday or Sunday off."

What suggestions do you have for management?

"It is way too micromanaged and a lot of resources and money are wasted from continuing to hire new people . I thought this was about retaining and being low cost"

What don't you like about working at GEICO?

"There are no commissions. It is just a sales associate position, which is why people want to move up."

What do you like about working at GEICO?

"I loved working with my team in management, and also my unit, coaching, mentoring, special projects, and the pace."

"You have to drink the kool-aid to survive."

What do you like about working at GEICO?

"I liked the bonus money."

Do you have any tips for others interviewing with this company?

"Plan on coming back multiple times and going through a lot of interviews for an entry-level position."

What don't you like about working at GEICO?

"I disliked management and job security."

What suggestions do you have for management?

"Listen more to your employees, and stop micromanaging everything. Threatening peoples' jobs is not a way to manage a company."

"Geico is a good place to work."

What do you like about working at GEICO?

"I liked the good people, safe environment, and fixed work schedule."

What don't you like about working at GEICO?

"I dislike the poor communication from management to associates."

What suggestions do you have for management?

"Communicate changes more effectively with associates."

"Nice environment there."

What do you like about working at GEICO?

"I enjoyed the daily challenges that would push me and my skills so I would always be improving myself. I like mentoring my staff and seeing them grow and develop their careers. I also enjoyed meeting with and building a working relationship with the people we supported."

What don't you like about working at GEICO?

"There is bad middle management!"

What suggestions do you have for management?

"Directors should take a closer look at the managers working for them."

"It was a volatile environment. Management turnover was abysmal and morale was very low."

What do you like about working at GEICO?

"I love to sell, and was given the opportunity."

Do you have any tips for others interviewing with this company?

"Make it a stop along the way. Chances at career growth are minute."

What don't you like about working at GEICO?

"I disliked the hostile work environment. The sales department was in flux, and we went from 120 sales agents to 15. I have never seen people actually crying at their desks because of the pressure."

What suggestions do you have for management?

"Revamp the whole system. Make rules and guidelines and stick to them. Also, they need to understand that people are human, not machines."

"Geico is a nice place to work on for good professional experience."

"The work load is intense, and management is not properly able to train."

What do you like about working at GEICO?

"I liked the people! I loved my coworkers (still do)."

Do you have any tips for others interviewing with this company?

"Be thick-skinned and soft-hearted."

What don't you like about working at GEICO?

"There is too much chaos, mixed messages, and management hasn't done the job they're asking you to do so, they are unable to help determine fair and adequate assessments. I witnessed a lot of prejudice within management."

What suggestions do you have for management?

"I would suggest professional classes on working with people. I was lucky that I was able to avoid criticism by working hard, but many of my coworkers were treated harshly and unfairly."

"GEICO is a good place to work if you're used to large organizations."

What do you like about working at GEICO?

"I liked the 401(k) and pension plans. Pension plans are no longer available, though."

Do you have any tips for others interviewing with this company?

"Excel at your current position day in and day out for years if you ever hope to grow upward or sideways."

What don't you like about working at GEICO?

"Lateral transfers are difficult."