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Gateway Employee Reviews for Technical Support Specialist

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Technical Support Specialists at Gateway give their company a 4.5 out of 5.0, while the average rating for Gateway is 4.2, making them 7% happier than every other employee at Gateway and 20% happier than every other Technical Support Specialist on CareerBliss - the happiest Technical Support Specialists work for Stream Global Services.

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4.5
Average Rating
(based on 1 Technical Support Specialist Review Rating)
Technical Support Specialist
in Sioux Falls, SD

"I truely enjoyed working at Gateway."

What do you like about working at Gateway?

"Fulfilling work helping customers fix PC issues through to completion"

What don't you like about working at Gateway?

"Too much emphasis on talk time rather than first call resolution"

What suggestions do you have for management?

"Stop putting all of your focus on time and put some on first call resolution and customer satisfaction"

Person You Work For 3 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 3 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Technical Support Specialist
in Lake Forest, CA

"It was a good co. to work for"

What do you like about working at Gateway?

"It was a very good Co. to work for."

What don't you like about working at Gateway?

"It was a good place to grow with."

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