49 Front Office Manager Reviews
Front Office Managers give their job an average rating of 4.1 out of 5.0. The Front Office Managers happiest with their jobs are employed by Doubletree with an average rating of 4.6 while the Front Office Managers least happy with their jobs work for Oceana Santa Barbara with an average rating of 2.1.
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Please give us a one liner to describe this review.
"A beautiful property with a fantastic team of employees"
What do you like about working at Shutters on the Beach?
"I really enjoyed the people that I worked with and the spirit of family that they supported."
Do you have any tips for others interviewing with this company?
"Just like any other job, a well researched candidate will not be caught off guard. Also, don't be intimidated by the panel interview format, it is about efficiency and can be more of a conversation."
What don't you like about working at Shutters on the Beach?
"The chain of command was infrequently followed and caused great confusion for line level staff and often kept people from performing their jobs as best they could."
What suggestions do you have for management?
"To follow chain of command and to keep one clean, consistent message."
Please give us a one liner to describe this review.
"family company and there is almost no title."
What do you like about working at Atlas Hotel?
"I was working at the summer time so I had good relations for tourists."
Do you have any tips for others interviewing with this company?
"I suggest to interviewee look energetic, ambitious, charming and smart."
What don't you like about working at Atlas Hotel?
"There is no off days and I was workinf twelwe hours a day so I got sick."
What suggestions do you have for management?
"There is a old style managmenet which is following up like in the papers. There should be more dynamic methods."
What do you like about working at Marriott Vacation Club International?
"Great company, but if you get a bad General Manager or HR Director it's not a good place to work."
Do you have any tips for others interviewing with this company?
"Be yourself. We are looking for happy, motivated, hospitable folks."
What don't you like about working at Marriott Vacation Club International?
"You work holidays, weekend, nights, sometimes overnights. It all depends on the leadership team at your property"
What suggestions do you have for management?
"I wouldn't encourage controversy and constantly stir the pot to upset people"
What do you like about working at Hilton Worldwide?
"Loved some of my team members who were as dedicated as I was. Great benefits, 401k, emp travel rates. The online training program was developing and has excellent potential. Also loved working with our guests!"
Do you have any tips for others interviewing with this company?
"Three pieces of advice. You can learn a lot at this company, but NEVER get too comfortable. Do the right thing all the time, but still be sure you CYA all the time. And again, every hotel has the same policies and training, but they are very different... a lot of inconsistency."
What don't you like about working at Hilton Worldwide?
"As mentioned before, very inconsistent from hotel to hotel. Even though clear standards exist, poor managers don't follow them and are resistant when made aware of them. They preach some great work/life balance and excellent management skills, so I did learn a lot and grow as a manager. However, I clearly stood out as the only one who actually followed these practices and was quickly ostracized by other managers."
What suggestions do you have for management?
"Again it's politics. People aren't promoted on their resumes and performance, they're promoted on how well they can convice their superiors that they are hard working, when their entire team doesn't respect them. Also, each hotel is inconsistent with their quality of staff. Some places have employees with a thick HR file and they're still employed, yet others have no HR file and are fired on the spot without cause. The high-achieving employees feared for their jobs, while the slackers continued to perform poorly."
What do you like about working at Doubletree?
"It is a fast paced company and growing. It has great potential for growth"
Do you have any tips for others interviewing with this company?
"Smile have a can do attitude and make great eye contact with the interviewer."
What don't you like about working at Doubletree?
"company expects a lot of hours, weekends holidays, You are always on call 24 hours a day"
What suggestions do you have for management?
"Make sure you are taking care of your customers by providing a clean and comfortable work environment."
What do you like about working at Prensa Libre?
"I like working for a newspaper, because the industry in these times needed an innovation and new products, but unfortunaty the process to decided something is too slow, its like no interest from other areas to grow up."
Do you have any tips for others interviewing with this company?
"there is no opportunities in prensa libre, there is no career plan."
What don't you like about working at Prensa Libre?
"Thats is in Guatemala, and I love to worked in another country."
What suggestions do you have for management?
"take decisions, in these enterprise nobody takes decisions, that makes that the enterprise go no where."
Please give us a one liner to describe this review.
"I loved being the 1st person to be seen and set the tone of the visit"
What do you like about working at Sekect Physical Therapy?
"I am not working with them any more. However, I liked being a people person."
Do you have any tips for others interviewing with this company?
"Just be yourself and be able to multi-task a lot"
What don't you like about working at Sekect Physical Therapy?
"When I had to tell people bad info about the Ins."
What suggestions do you have for management?
"The management team was around more to help when needed"
Please give us a one liner to describe this review.
"Nice enough people, not enough resources, support or care."
What do you like about working at Oceana Santa Barbara?
"Melissa Treue the former GM was inspiring, strong and a true pleasure to work for."
Do you have any tips for others interviewing with this company?
"Know what you're getting into going in. Don't fall prey to the great story and big ideas, they don't follow past talk."
What don't you like about working at Oceana Santa Barbara?
"The new GM was self absorbed, closed minded and thoughtless towards her staff. The entire staff turned over shortly after she took over and it hasn't stopped, no one stays to work for her. Equipment is old and breaks frequently. Everything is touted as luxury but done on a beer budget. Guests are rarely happy because they pay for a luxury hotel but it is old and very noisy with old hotel quirks."
What suggestions do you have for management?
"Fix the equipment, get what you need to be luxury and fix the rooms or don't call yourself luxury."
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