Foley Carrier Services Employee Reviews for Inside Sales Representative

"Middle management unresponsive. Senior management disconnected. HR marginalized."

What do you like about working at Foley Carrier Services?

"Pleasant location; cafe downstairs for breakfast and lunch; free and proximate parking; nice building on the busline and convenient for the many employees, especially from East Hartford, who do not have transportation"

Do you have any tips for others interviewing with this company?

"If you are considering working in sales, beware: your future earnings are eroded by more than 50% due to cancels and non-payments. There is no cut-off date for commission reversals. Women beware: misogyny is the general tone of sales management. The sales department suffers from much higher attrition percentages than similar positions at other companies and sales professionals can earn considerably more elsewhere. Other departments chronically do not communicate the same information to customers as does the sales staff, leading to customer and sales staff confusion and frustration, diminished credibility and lost sales. And, this is in an environment where Foley tries to own the new carrier marketplace. For a clearer appreciation of the impact Foley has in its marketplace, read customers' reviews online. Then ask yourself; since much of what Foley is selling is a mandated purchase by DOT, why are so many customers, former customers and portential customers so upset with this companyThe mandatory new-hire urine test is conducted off the lobby by a Foley employee."

What don't you like about working at Foley Carrier Services?

"Senior management's annual plan excludes critical components to successfully forecast anticipated growth - amateurish. The Website for Foley Carrier is very light on content, burdened by too many add-ons, difficult to navigate, on certain landing pages will not load and competes directly with the inside sales department. Middle management and HR personnel regularly ignore labor laws. You could be hired for one job (and you accept the job offer thinking that's the job you'll be doing) only to discover that you're in another position. Management at all levels is loose-lipped; they volunteered that a former salesperson left to serve time in jail. HR recordkeeping at the Glastonbury, CT Foley Carrier Services location is disorganized, HR staff people are marginalized, and the corporate office in MA is not responsive."

What suggestions do you have for management?

"I cannot help this group. Parent company BirdDog needs to clean house."