First Service Networks Employee Reviews for Customer Relationship Manager

"First Service Networks was an excellent company to work for, I moved on for the offer of a better growth opportunity but I could have remained and been content as well."

What do you like about working at First Service Networks?

"I really enjoyed my day to day activity, such as working contractors, reviewing quotes, managing internal team, maintaining key relationship with clients. It was always changing withing the scope of my job description which led to everyday being different and rewarding."

Do you have any tips for others interviewing with this company?

"FSN looks for self starters that are focused and diligent in regard to taken care of the internal and external customer. Experience managing customer accounts, reviewing quotes, and managing technicians would be key to securing a position."

What don't you like about working at First Service Networks?

"The company was having some financial cut backs in 2005 and many employees were laid off. There was an uncertainty in regard to the stability of the company. In retrospect this would be the calm before the recession which affect many companies."

What suggestions do you have for management?

"At the time my only suggestions before I left the company were to focus more on quality of service. The client accounts were taken care of but I did see some areas for improvement and mentioned this in my exit interview."