Fidelity Investments Employee Reviews for User Experience Researcher

What do you like about working at Fidelity Investments?

"Great people in my department. Good resources from a wealth company, but getting less so."

Do you have any tips for others interviewing with this company?

"Great department, but check where the management cycle is before you begin."

What don't you like about working at Fidelity Investments?

"Too many structure/billing changes from above that made silos of the different areas - so you couldn't help others in the dept. when they were pressed/help was needed and you had time, as you lacked the billable codes. This resulted in decreased productivity even as we were being pressed to be more and more billable."

What suggestions do you have for management?

"I would keep a steadier course - not keep changing the goalposts."

"Great."

What do you like about working at Fidelity Investments?

"It is a wonderful high-quality group of professionals, headed by a true pioneer in the Human Factors field."

Do you have any tips for others interviewing with this company?

"By all means work with Tom and his team, they are a wonderful group with a deep understanding of UXD at every level."

What don't you like about working at Fidelity Investments?

"At the time I was there (Jan-June) there was a lot of change in upper management. THis resulted in a lot of changes and chaos in the UX department due to policy shifts that made it difficult to get the work done."

What suggestions do you have for management?

"Let the department do what it does best, and collaborate with their efforts, not stifle them."