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3 Fannie Mae Customer Account Manager Reviews

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Customer Account Managers at Fannie Mae give their company a 3.1 out of 5.0, while the average rating for Fannie Mae is 4.0, making them 25% less happy than every other employee at Fannie Mae and 9% less happy than every other Customer Account Manager on CareerBliss - the happiest Customer Account Managers work for Prudential.

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Customer Account Manager
in Philadelphia, PA

"Overall solid experience and I made lifelong memories."

What do you like about working at Fannie Mae?

"The people -- family oriented environment in large financial services firm. Additionally, the casual nature (dress, internal meetings, virtual working, etc.) of the regional office is appealing."

Do you have any tips for others interviewing with this company?

"Be careful -- the future state of the firm is uncertain and if you're ambitious you will become dissatisfied with the office paradigm. It's also harder for new people to join the family in regional offices since virtually all employees have been there over 10 years."

What don't you like about working at Fannie Mae?

"Too bureaucratic/hierarchical given experience of employees. Most of this is driven by the regulator. Weak management is an issue with no defined track for promotions/upward movement. Reward system is flawed and seems partial (not what you know but who you know)"

What suggestions do you have for management?

"Shake it up and make changes in the regional offices where most managers have been in the same role for 10+ years. Diversity is also lacking in the management ranks."

Person You Work For 2 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Customer Account Manager
in Chicago, IL
Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 4.9 / 5
Support You Get 3 / 5 Rewards You Receive 4.9 / 5 Growth Opportunities 3 / 5
Company Culture 2.6 / 5 Way You Work 4.9 / 5
Customer Account Manager
in Pasadena, CA

"Working at Fannie Mae was both a great experience and an incredible eye-opener."

What do you like about working at Fannie Mae?

"I enjoyed working with my lender clients; the salary and benefits were unbeatable."

Do you have any tips for others interviewing with this company?

"I would share a common saying amongst employees: Drink the Kool-Aid."

What don't you like about working at Fannie Mae?

"I was disappointed by the wastefulness of the company and the endless red tape involved for all decisions."

What suggestions do you have for management?

"Common sense and integrity should prevail over politics."

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