Company Menu

15 FairPoint Communications Reviews

Browse FairPoint Communications Reviews by Job Title →
22%
33%
33%
11%
0%
3.4
Average Rating
(based on 9 FairPoint Communications Review Ratings)
Company Culture
2.8
Growth Opportunities
2.9
People You Work With
4.4
Person You Work For
3.7
Rewards You Receive
2.9
Support You Get
3.4
Way You Work
4.0
Work Setting
3.2
Advertisement
FairPoint Communications Employee
in Manchester, NH

"I loved working for Fairpoint as they offered great pay, work environment, and benefits."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Senior Marketing Analyst
in Portland, ME

"Very unstable environment at a rapidly shrinking company."

What do you like about working at FairPoint Communications?

"My immediate team was great and we had an open, collaborative environment."

Do you have any tips for others interviewing with this company?

"I really wouldn't recommend interviewing for a job at this company."

What don't you like about working at FairPoint Communications?

"The company was losing customers hand over fist due to antiquated products and no knowledge of how to become competitive again. Layoffs were often and morale was very low..."

What suggestions do you have for management?

"Replace all of them with non-phone company executives to get some new vision."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 2 / 5

Company-Industry Rating Comparison

3.4
FairPoint Communications (15)

4.5 Highest Rated in this Industry is Adtech (8)
2.2 Lowest Rated in this Industry is Blue Fountain Media (8)
3.8 Average of All Companies in this Industry (12,667)
Data Network Engineer
in Manchester, NH

"The people are great. Upper management could use a makeover."

What do you like about working at FairPoint Communications?

"Working for a telco was great. Working on all of the network as a user was great. The people were awsome."

Do you have any tips for others interviewing with this company?

"Make sure you ask alot of questions. Make sure you understand the healthcare plan and the bonus structure."

What don't you like about working at FairPoint Communications?

"Engineers and lower management are treated as though they are expendable."

What suggestions do you have for management?

"Value their employees. Provide better healthcare, vacation and tools. Upper management needs to reach out to the teams from time to time,"

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 2 / 5
Company Culture 1 / 5 Way You Work 5 / 5
Managing Director
in Manchester, NH

"Employees delivering exceptional effort; challenging environment."

What do you like about working at FairPoint Communications?

"Solid team members; great employees, dedicated to the delivery of services offered."

Do you have any tips for others interviewing with this company?

"Stability is a three on a scale of one to five."

What don't you like about working at FairPoint Communications?

"Limited financial resources to support the business objectives required of the executive team."

What suggestions do you have for management?

"Care for the employees as they are the most important asset."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 4 / 5

Average FairPoint Communications Ratings in the Past 2 Years

Year Salary
2011 $4
2012 $2
Lead Database Administrator
in Manchester, NH

"A four year death march with no opportunity for advancement"

What do you like about working at FairPoint Communications?

"There are some excellent people who work at Fairpoint, and there were several years where I felt that there were opportunities and the work is interesting."

Do you have any tips for others interviewing with this company?

"It is an excellent place for an entry level position due to the number of systems you will be exposed to but the opportunities to advance within the company are virtually non-existent.Fairpoint is an oversized mom-and-pop organization. It grew too fast and is suffering the effects."

What don't you like about working at FairPoint Communications?

"The amount of overwork that reduces the experience is to a death march on a tread mill. The one way communication and lack of opportuinites for merit based advancement."

What suggestions do you have for management?

"Take a long hard look at the IT management team and evaluate if they are providing leadership or just telling you what you want to hear (instead of what you need to hear). Appropriately size the workforce to the workload."

Person You Work For 1 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 3 / 5
Oracle DBA
in Manchester, NH

What do you like about working at FairPoint Communications?

"Challenges of helping others by taking manual processes and automating"

Do you have any tips for others interviewing with this company?

"Be honest in your ability and plan that no outside training"

What don't you like about working at FairPoint Communications?

"Company direction & focus seems to be a moving target at times. Also no training available"

What suggestions do you have for management?

"Put in place a training budget along with proper staffing"

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Release Manager
Person You Work For 3.9 / 5 People You Work With 4.8 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 3.1 / 5
Collections Department Manager
Person You Work For 4.9 / 5 People You Work With 4.9 / 5 Work Setting 4.7 / 5
Support You Get 4.9 / 5 Rewards You Receive 3.4 / 5 Growth Opportunities 5 / 5
Company Culture 3.9 / 5
District Sales Manager
in Worcester, MA
Person You Work For 4.8 / 5 People You Work With 4.6 / 5 Work Setting 4 / 5
Support You Get 4.6 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4.9 / 5
Company Culture 4.3 / 5 Way You Work 5 / 5
Director of Training
in Portland, ME

"Poorly managed company now in bankruptcy"

Do you have any tips for others interviewing with this company?

"Don't do it"

What suggestions do you have for management?

"Clean house and start over- the old boy/old girl network is failing you miserably"

Director
in Portland, ME

"Bankrupt, for a reason"

What do you like about working at FairPoint Communications?

"Challenging environment"

Do you have any tips for others interviewing with this company?

"Study their financial situation, focus on progress of technical solutions"

What don't you like about working at FairPoint Communications?

"Inept senior management and SI partner"

What suggestions do you have for management?

"Clean house"

Junior Application Developer
in Manchester, NH

"My opinion of working at FairPoint"

What do you like about working at FairPoint Communications?

"I love the people at FairPoint! My boss is very cool--always willing to give advice, help push your career along, etc."

Do you have any tips for others interviewing with this company?

"FairPoint as a whole is a decent place to work. There are good people throughout the company. Keep in mind that you will be expected to be on call 24x7 and that parking is not free or cheap in Manchester when negotiating salary."

What don't you like about working at FairPoint Communications?

"There is either a lack of planning on the part of upper management -or- a lack of communicating that plan effectively. Because of this, projects always creep massively in scope, change focus mid-stream or get scrapped completely once they're done. I realize this happens everywhere, but I believe it could be minimized at FairPoint by better planning and communication. It also results in groups of people having long periods of no productivity while waiting for direction."

What suggestions do you have for management?

"Come up with a clear, concise plan and communicate it rather than just seeming like you are muddling along. There are many talented professionals working for you that want to make the company a success, they just need marching orders towards a consistent goal."

Program Manager
in Manchester, NH

"Despite some bad press and poor customer service, this company will make it and so may you ifyou are there"

What do you like about working at FairPoint Communications?

"Good technology and the best technical IT team I have worked with."

Do you have any tips for others interviewing with this company?

"Interview was quick and effective - they are an experienced and fair interviewing outfit."

What don't you like about working at FairPoint Communications?

"They encountered some financial problems, like alot of companies in this economy"

What suggestions do you have for management?

"Hire fewer people, plan better using Agile methodology, and hold on to the highly trained telecommunications people that pass through your doors."

Programmer Analyst
in Manchester, NH

"Fairpoint Communications is a good place to work, challenging and fast paced."

What do you like about working at FairPoint Communications?

"A good place to work, challenging and fast paced.The people who work there are friendly and professional."

What don't you like about working at FairPoint Communications?

"Only wish the contract were longer."

VP of Information Technology
in Manchester, NH

"FairPoint is in a growth period and with growth there is turmoil but it's a good place to work."

What do you like about working at FairPoint Communications?

"The challenge of building a new company from scratch. The acquisition of the northeast required a migration to more robust systems. Building the new solution was challenging but fun."

What don't you like about working at FairPoint Communications?

"When things didn't go right there was an inclination to point fingers not find solutions to the problems. In most cases the ones who had their noses to the grindstone were the ones that got blamed."

What suggestions do you have for management?

"Learn to work as a team and drop the politics. They have a great team but they need to work as a team."

We noticed that your web browser is outdated!

Update your browser to have a more positive job search experience.

Upgrade My Browser

×