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Extended Stay Hotels Employee Job Reviews in the United States

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On average, employees at Extended Stay Hotels give their company a 3.8 rating out of 5.0 - which is 3% lower than the average rating for all companies on CareerBliss. The happiest Extended Stay Hotels employees are General Managers submitting an average rating of 0.0.

42%
33%
8%
8%
8%
3.8
Average Rating
(based on 12 Extended Stay Hotels Review Ratings)

Ratings by Category

Company Culture
3.5
Growth Opportunities
3.6
People You Work With
4.3
Person You Work For
3.7
Rewards You Receive
3.9
Support You Get
3.5
Way You Work
4.3
Work Setting
3.8
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"I just started with Extended Stay America Hotels and I've got to say I have to admit I'm part of a great team. So much respect & organization at this site. Very passionate & understanding boss. Cleanliness is wonderful at this hotel inside and outside. Good communication skills."
Posted 6 years ago in San Diego, CA
Guest Service Representative

"Working for Extended Stay America has a lot of pros, you learn different systems and also learn problem-solving. Being able to bring your great customer service skills to the next level."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Extended Stay Hotels Employee

"It wasn’t the best place to work."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 3 / 5 Way You Work 5 / 5

Company-Industry Rating Comparison

3.8
Extended Stay Hotels (24)

4.5 Highest Rated in this Industry is Bowling Green State University (21)
3.0 Lowest Rated in this Industry is Value Place (6)
3.8 Average of All Companies in this Industry (1,938)
Revenue Leadership

"Nothing to add. Thank you!"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Housekeeper

"I just started with Extended Stay America Hotels and I've got to say I have to admit I'm part of a great team. So much respect & organization at this site. Very passionate & understanding boss. Cleanliness is wonderful at this hotel inside and outside. Good communication skills."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Front Desk Lead

"I've worked for Extended Stay American from March 2012 until September 2014. This is actually a great company with excellent benefits. I started working here part-time in college as a full-time student. I met so many people and this company helped me so much and was very flexible in my school schedule. After I graduated, they transferred me to Birmingham location and talked highly of me to the new manager."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Front Desk Associate

"Extended Stay was by far the worst employer I have worked for in all my years of employment."

Person You Work For 2 / 5 People You Work With 2 / 5 Work Setting 1 / 5
Support You Get 2 / 5 Rewards You Receive 1 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 2 / 5
Front Desk Representative

What do you like about working at Extended Stay Hotels?

"Everything,you always feel welcome and your boss support you.No matter at what shift you working,she always was available"

Do you have any tips for others interviewing with this company?

"Be yourself,flexible and always be on time.They offer a great working enviroment"

What don't you like about working at Extended Stay Hotels?

"They only hire Front Desk Atttendants part-time if they give us more hours that place will be a heaven"

What suggestions do you have for management?

"None. They handle business great,specially in the way General Manage support staff"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Assistant General Manager

"My experience working for this company was plesant but I did work many hours."

What do you like about working at Extended Stay Hotels?

"The management team worked well together and were very supportive of one another."

What don't you like about working at Extended Stay Hotels?

"I liked working for the company, I have no complaints."

What suggestions do you have for management?

"I do not have any suggestions they work well together."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Maintenance Engineer

What do you like about working at Extended Stay Hotels?

"flexible schedule, meeting new people and the occasional free lunch"

Do you have any tips for others interviewing with this company?

"my advice would be to make sure that this is temporary and not life long"

What don't you like about working at Extended Stay Hotels?

"there isn't many opportunities to move up into a leadership position"

What suggestions do you have for management?

"I would make sure that employees of all levels are held accountable for their actions"

Person You Work For 1 / 5 People You Work With 1 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 1 / 5
Maintenance Engineer

"I love the job. Didn't care for the manager, who were very unprofessional."

What do you like about working at Extended Stay Hotels?

"I liked the hours and the satifaction of completed the task at hand."

Do you have any tips for others interviewing with this company?

"Come dress appropriate for an interview. Ask questions and ensure you are train well enought before you start working alone."

What don't you like about working at Extended Stay Hotels?

"The Manager in charge only thought about themselves and their friends."

What suggestions do you have for management?

"Inspected their manager more frequently and asked the employees how they are being treated."

Person You Work For 2 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 5 / 5 Growth Opportunities 1 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Regional Facilities Manager

What do you like about working at Extended Stay Hotels?

"all the responsibility supporting so many sites and people for customer service"

Do you have any tips for others interviewing with this company?

"expect to work all the time and never finish all that needs to be done"

What don't you like about working at Extended Stay Hotels?

"80 hour work week without any support from the corportate office"

What suggestions do you have for management?

"At least be available when needed by the field personal during work hours"

Person You Work For 1 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 1 / 5 Rewards You Receive 5 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 5 / 5
Front Desk Agent

"fun, relaxing, but could be better with more personnel on duty."

What do you like about working at Extended Stay Hotels?

"relaxed, easy going, fun, good people, good hours, flexible, demanding"

Do you have any tips for others interviewing with this company?

"It's a relaxed job but there's more to the job than you think."

What don't you like about working at Extended Stay Hotels?

"management, laundry, working by myself, no manager coverage, no breaks"

What suggestions do you have for management?

"take accountability for employees, follow up with guests requests, help employees better serve guests"

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 3 / 5 Way You Work 5 / 5
General Manager

What don't you like about working at Extended Stay Hotels?

"No options for applying for upper management positions unless someone is fired or moves away."

Hotel Manager

Do you have any tips for others interviewing with this company?

"Don't work for free, make sure your area managers are working the required desk shifts."

General Manager

"Good place to hang"

What do you like about working at Extended Stay Hotels?

"I enjoyed working with employee's and guests. I enjoyed meeting people from all over the world and all walks of life"

Do you have any tips for others interviewing with this company?

"Follow the process and do not be timed about your answers"

What don't you like about working at Extended Stay Hotels?

"They were not supportive"

What suggestions do you have for management?

"Do your homework and stay focused"

Extended Stay Hotels Reviews FAQs

Is Extended Stay Hotels a good company to work for?

Extended Stay Hotels has an overall rating of 3.8 Average Rating out of 5, based on over 12 Extended Stay Hotels Review Ratings left anonymously by Extended Stay Hotels employees, which is 3% lower than the average rating for all companies on CareerBliss. 83% of employees would recommend working at Extended Stay Hotels.

Does Extended Stay Hotels pay their employees well?

Extended Stay Hotels employees earn $30,000 annually on average, or $14 per hour, which is 55% lower than the national salary average of $66,000 per year. 6 Extended Stay Hotels employees have shared their salaries on CareerBliss. Find Extended Stay Hotels Salaries by Job Title.

How satisfied are employees working at Extended Stay Hotels?

83% of employees would recommend working at Extended Stay Hotels with the overall rating of 3.8 out of 5. Employees also rated Extended Stay Hotels 3.5 out of 5 for Company Culture, 3.9 for Rewards You Receive, 3.6 for Growth Opportunities and 3.5 for support you get.

What is the highest paying job at Extended Stay Hotels?

According to our data, the highest paying job at Extended Stay Hotels is a Area Manager at $81,000 annually. Browse Extended Stay Hotels Salaries by Job Profile.

What is the lowest paying job at Extended Stay Hotels?

According to our data, the lowest paying job at Extended Stay Hotels is a Desk Attendant at $16,000 annually. Browse Extended Stay Hotels Salaries by Job Profile.

What are the pros and cons of working at Extended Stay Hotels?

According to reviews on CareerBliss, employees commonly rated the pros of working at Extended Stay Hotels to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

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