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eTelecare Employee Job Reviews in the United States

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On average, employees at eTelecare give their company a 3.7 rating out of 5.0 - which is 5% lower than the average rating for all companies on CareerBliss. The happiest eTelecare employees are Technical Support Representatives submitting an average rating of 4.1.

11%
67%
11%
0%
11%
3.7
Average Rating
(based on 9 eTelecare Review Ratings)

Ratings by Category

Company Culture
3.8
Growth Opportunities
2.7
People You Work With
4.2
Person You Work For
3.9
Rewards You Receive
3.6
Support You Get
3.6
Way You Work
4.0
Work Setting
3.8
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Sales Representative

"College job"

What do you like about working at eTelecare?

"It was a good job to have in a small college town."

Do you have any tips for others interviewing with this company?

"Good job to have during college. Don't expect to make a lot of money."

What don't you like about working at eTelecare?

"The hours were not always good. Sales were not always a possibility as customer service calls were sent to us."

What suggestions do you have for management?

"Allow more freedom in what we pitch. More flexible hours for college students."

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 4 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 2 / 5
QA Specialist
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4.9 / 5
Support You Get 3.5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3.3 / 5
Company Culture 4.9 / 5 Way You Work 4.9 / 5

Company-Industry Rating Comparison

3.7
eTelecare (24)

4.8 Highest Rated in this Industry is Right Direction Crisis Intervention (5)
2.0 Lowest Rated in this Industry is Wave2Wave Communications (10)
3.6 Average of All Companies in this Industry (10,807)
Technical Support Representative
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 3.9 / 5 Growth Opportunities 4.1 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Technical Support Representative
Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3.5 / 5 Way You Work 3.9 / 5
Global Network Operations Manager

"I enjoyed my time there."

Person You Work For 4.8 / 5 People You Work With 4.9 / 5 Work Setting 4.9 / 5
Support You Get 4.9 / 5 Rewards You Receive 3.1 / 5 Growth Opportunities 2.1 / 5
Company Culture 4 / 5 Way You Work 4.6 / 5
Customer Care Associate
Person You Work For 3.9 / 5 People You Work With 3.9 / 5 Support You Get 4.9 / 5
Rewards You Receive 4.8 / 5 Growth Opportunities 4 / 5 Company Culture 4.8 / 5
Way You Work 4.9 / 5
Desktop Support Technician

"Not a company I would work for again, period."

Person You Work For 1 / 5 People You Work With 2 / 5 Work Setting 2 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 2 / 5
Technical Support Representative
Person You Work For 4 / 5 People You Work With 3.9 / 5 Work Setting 3.1 / 5
Support You Get 4.9 / 5 Rewards You Receive 4.9 / 5 Growth Opportunities 3.9 / 5
Company Culture 4 / 5 Way You Work 4.9 / 5
Senior Technical Writer

What do you like about working at eTelecare?

"I enjoyed working for a start-up company, with many talented, dedicated people."

What don't you like about working at eTelecare?

"As it grew, it became too rigidly structured."

What suggestions do you have for management?

"None, the company has been sold."

Person You Work For 4.3 / 5 People You Work With 4.7 / 5 Work Setting 4.3 / 5
Support You Get 4.2 / 5 Rewards You Receive 4.1 / 5 Growth Opportunities 1.7 / 5
Company Culture 3.9 / 5 Way You Work 4.2 / 5
Technical Support Agent

"I left because of management lies."

What do you like about working at eTelecare?

"The experience has been useful since my departing this company."

Do you have any tips for others interviewing with this company?

"Yes, if they offer a bonus, make sure that they are consistant with what the bonus is, and when it is given."

What don't you like about working at eTelecare?

"The lies management created in order to push things around instead of making it beneficial to all parties."

What suggestions do you have for management?

"Make sure that you know what your underlings are saying when you are not watching over their shoulder."

Technical Support Representative

"I do not recommend working in a call center."

Customer Service Representative

"Horrible"

What do you like about working at eTelecare?

"nothing"

Do you have any tips for others interviewing with this company?

"they hire anyo0ne"

What don't you like about working at eTelecare?

"everything"

What suggestions do you have for management?

"experience"

Customer Service Associate

"Employee Advancement"

What do you like about working at eTelecare?

"The training provided gave me the confidence to speak to other people either by phone or in person"

What suggestions do you have for management?

"Continious training for growth of employees, more seminars related not only to work but also other aspects such as psychological, emotional and mental."

Technical Support Representative

"eTelecare Global Solutions is the best company I have worked so far."

What do you like about working at eTelecare?

"The people, The salary is bigger within other salaries compared in the Philippines, very competitive, no politics or few politics could be found in the workplace, and the great accomodation and ambiance of the work place."

Do you have any tips for others interviewing with this company?

"I would say that just be frank about what you could do, and work hard. Always exceed expectations."

What don't you like about working at eTelecare?

"The calls in which there are times where you have only few minutes to breathe."

What suggestions do you have for management?

"There are none at all. The management seems to be great on my point of view (Technical Support Point of view)."

Technical Support Consultant

What do you like about working at eTelecare?

"High level of technical knowledge."

What don't you like about working at eTelecare?

"Expensive benifits. Tense work environment."

eTelecare Reviews FAQs

Is eTelecare a good company to work for?

eTelecare has an overall rating of 3.7 Average Rating out of 5, based on over 9 eTelecare Review Ratings left anonymously by eTelecare employees, which is 5% lower than the average rating for all companies on CareerBliss. 89% of employees would recommend working at eTelecare.

Does eTelecare pay their employees well?

eTelecare employees earn $30,000 annually on average, or $14 per hour, which is 55% lower than the national salary average of $66,000 per year. 0 eTelecare employees have shared their salaries on CareerBliss. Find eTelecare Salaries by Job Title.

How satisfied are employees working at eTelecare?

89% of employees would recommend working at eTelecare with the overall rating of 3.7 out of 5. Employees also rated eTelecare 3.8 out of 5 for Company Culture, 3.6 for Rewards You Receive, 2.7 for Growth Opportunities and 3.6 for support you get.

What is the highest paying job at eTelecare?

According to our data, the highest paying job at eTelecare is a Chief Accounting Officer at $200,000 annually. Browse eTelecare Salaries by Job Profile.

What is the lowest paying job at eTelecare?

According to our data, the lowest paying job at eTelecare is a Data Entry Clerk at $14,000 annually. Browse eTelecare Salaries by Job Profile.

What are the pros and cons of working at eTelecare?

According to reviews on CareerBliss, employees commonly rated the pros of working at eTelecare to be Company Culture, People You Work With, Person You Work For and Rewards You Receive, and cons to be Growth Opportunities.

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