Ericsson Employee Reviews for Field Service Technician

What do you like about working at Ericsson?

"My favorite part of working for Ericsson is that, on most days, 16 hours of my day are not spent working for Ericsson."

Do you have any tips for others interviewing with this company?

"Unless you grow wool and enjoy dead eyed staring and resigned sighs, get a different job."

What don't you like about working at Ericsson?

"Your an automaton. You are a wrench with a data entry capability. You are replaceable. Accept it."

What suggestions do you have for management?

"I would scrap the whole one-to-many concept. From their point of view having everyone trained in everything makes employees expendable and interchangeable. This makes labor cheaper and staff changes easier to smooth over. From the point of view of the employees it means that everyone is average at everything. Nobody is good at anything. With no specialization there is no job security. Ericsson makes sure you know that you are just another number. Eventually, you aren't even a human. You're just a tool. When you treat your employees like this they take every advantage they can, they keep their heads down, they do the bare minimum. There's no excellence, no pride in their work, no innovation."