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Embassy Suites Employee Reviews for Front Desk Agent

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Front Desk Agents at Embassy Suites give their company a 2.8 out of 5.0, while the average rating for Embassy Suites is 3.9, making them 33% less happy than every other employee at Embassy Suites and 22% less happy than every other Front Desk Agent on CareerBliss - the happiest Front Desk Agents work for Hyatt Hotels.

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2.8
Average Rating
(based on 1 Front Desk Agent Review Rating)
Front Desk Agent
in Santa Ana, CA

What do you like about working at Embassy Suites?

"I like helping people. It's a pretty nice job for a student because you get good amounts of hours and the shifts are pretty easy to manage. The people I work with are cool as well."

Do you have any tips for others interviewing with this company?

"If you can find something better while your here you may as well take it. Seniority gets you nothing."

What don't you like about working at Embassy Suites?

"The place is rundown and no one is doing anything about it. Week in week out I get balled out for stuff that is not my fault. I try to enforce rules that are bent as soon as a guest reaches a manager."

What suggestions do you have for management?

"Make sure that the staff didn't need to feel responsible for corporate shortcomings and that the staff is supported as opposed to own their own."

Person You Work For 2 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 2 / 5
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