11,255 Dispatcher Jobs Nationwide
Dispatchers coordinate the day-to-day logistics for companies in various industries, from local maintenance and other service providers to long-haul, freight delivery services. Every company that uses drivers to deliver their products or services uses a dispatcher to coordinate those drivers.
Skillset: Dispatchers are organized, multi-tasking individuals who often serve as liaisons between customers, sales staff, and drivers. Dispatchers are skilled communicators as well as problem-solvers. They are able to react quickly to changes in situations, ensuring that drivers meet their service or delivery windows despite changing conditions and customer needs.
Education: Dispatchers typically have a high school diploma or GED. Some positions, such as police and emergency services dispatchers, may also require an associate's degree in emergency services. Dispatchers for private firms such as plumbing companies or freight hauling services may not require schooling beyond high school; however, problem solving and critical thinking skills are huge assets in this field.
Career Path: The most important skill a dispatcher can have is the ability to remain organized even in the midst of seemingly chaotic circumstances. Many drivers may eventually move into positions as dispatchers, but this is not exclusively the case. Dispatchers may also eventually advance to supervisory positions.
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