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Dillard's Employee Job Reviews in the United States

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21%
34%
27%
13%
4%
3.5
Average Rating
(based on 67 Dillard's Review Ratings)

Ratings by Category

Company Culture
3.2
Growth Opportunities
3.0
People You Work With
3.9
Person You Work For
3.7
Rewards You Receive
3.2
Support You Get
3.5
Way You Work
3.9
Work Setting
3.5
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Sales Clerk

"Dillard's was okay; I had to leave because of my husband."

Person You Work For 3 / 5 People You Work With 3.1 / 5 Work Setting 3.1 / 5
Support You Get 2.9 / 5 Rewards You Receive 2.1 / 5 Growth Opportunities 2 / 5
Company Culture 2.9 / 5 Way You Work 2 / 5
Retail Manager
People You Work With 4 / 5 Work Setting 4.3 / 5 Support You Get 4.3 / 5
Rewards You Receive 4.4 / 5 Growth Opportunities 4.3 / 5 Company Culture 4.2 / 5
Way You Work 4.7 / 5
Sales Associate
Person You Work For 4.5 / 5 People You Work With 4 / 5 Work Setting 4.2 / 5
Support You Get 4.5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3.6 / 5
Company Culture 3 / 5 Way You Work 4.3 / 5
Buyer
Person You Work For 5.1 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 4.4 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 4.2 / 5 Way You Work 5 / 5
Cosmetic Sales Associate
Person You Work For 4.8 / 5 People You Work With 4.8 / 5 Work Setting 4.6 / 5
Support You Get 4.6 / 5 Rewards You Receive 4.7 / 5 Growth Opportunities 4.5 / 5
Company Culture 4.5 / 5 Way You Work 4.8 / 5
Assistant Buyer
Person You Work For 3.5 / 5 People You Work With 3.5 / 5 Work Setting 1.5 / 5
Support You Get 3.5 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2.5 / 5
Company Culture 2.4 / 5 Way You Work 4 / 5
Sales Manager
Person You Work For 4.7 / 5 People You Work With 3.9 / 5 Work Setting 4 / 5
Support You Get 2.6 / 5 Rewards You Receive 2.5 / 5 Growth Opportunities 3.4 / 5
Company Culture 2.5 / 5 Way You Work 4.6 / 5
Sales Associate
Person You Work For 4.7 / 5 People You Work With 4.7 / 5 Work Setting 4.1 / 5
Support You Get 3.9 / 5 Rewards You Receive 3.9 / 5 Growth Opportunities 4 / 5
Company Culture 4.2 / 5 Way You Work 4.9 / 5
Project Manager
Person You Work For 4.9 / 5 People You Work With 4.7 / 5 Work Setting 4.5 / 5
Support You Get 4.2 / 5 Rewards You Receive 4.1 / 5 Growth Opportunities 4 / 5
Company Culture 4.3 / 5 Way You Work 4.5 / 5
Marketing Consultant

What do you like about working at Dillard's?

"I enjoy the great products and services offered by Dillard's."

Do you have any tips for others interviewing with this company?

"Be yourself and have an outgoing/go-getter personality with the ability to provide good customer service."

What don't you like about working at Dillard's?

"I do not like SPH (sales per hour) you must meet or you will actually get a pay cut by a certain percentage. This has no bearing on other tasks not measured by sales such as stock, cleaning, customer care, etc."

What suggestions do you have for management?

"Perhaps a more effective training program and consistent company message to employees would be beneficial."

Person You Work For 4 / 5 People You Work With 3 / 5 Work Setting 2 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 1 / 5 Way You Work 4 / 5
Sales Representative

What do you like about working at Dillard's?

"The schedule at Dillard's is flexible; I can pretty much make my own. I love working with customers to try to fill needs. It is low stress for the most part."

Do you have any tips for others interviewing with this company?

"Do not take the personality of some co-workers seriously, and try to have fun with the customers. Selling should be a fun experience."

What don't you like about working at Dillard's?

"I don't like dishonest coworkers, and there is very little leadership from manager. Some coworkers are treated differently than others."

What suggestions do you have for management?

"Focus more on the presentation and the attitude of the employees rather than strictly going on performance. This presents situations where grunt work is ignored by some, while others complete those tasks which puts them behind."

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 4 / 5
Sales Associate

What do you like about working at Dillard's?

"I had complete autonomy with the merchandising in the department I managed, and I liked being a personal shopper for several professional athletes."

Do you have any tips for others interviewing with this company?

"Make sure that you want to work at Dillard's. Growth in the company is slow to almost nothing. It takes 15 years to become a sales manager if you start as a sales associate with the company. Don't faint when they start with the pay cut and probation."

What don't you like about working at Dillard's?

"I didn't like quotas and decreased pay. Sales managers are allowed to take their associates' sales to make their quotas, and promotions are not easy. For an associate to be promoted, they ask all other associates to give a certain amount of their sales to that associate."

What suggestions do you have for management?

"The problem with Dillard's is that they cut pay when quotas are not being met. They can cut pay three times in 90 days. They never take into account that it's slow, etc. No matter what the circumstance, it's your fault. You can work your butt off for that company and there are no rewards. If the management likes you, they will keep you on for as long as possible. If I was running this company, I would change the structure of the quotas to align with the economy."

Person You Work For 3 / 5 People You Work With 2 / 5 Work Setting 5 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 5 / 5
Sales Representative

"I have enjoyed working here at Dillard's. It has helped me grow as a sales associate."

What do you like about working at Dillard's?

"At Dillard's, I enjoy the people I work with, my manager, and the customers I help."

Do you have any tips for others interviewing with this company?

"Making your sales per hour is possible at Dillard's, but being consistent as a worker is important."

What don't you like about working at Dillard's?

"My schedule was never consistent, and the new schedule for the next month we would not get until the day before, so it was hard to plan anything ahead of time."

What suggestions do you have for management?

"I would suggest more team meetings to further drive business and provide great customer service."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Cashier

"I work for a great company, although I don't see much growth for myself."

What do you like about working at Dillard's?

"Dillard's is a good company to work for. My boss and I have a great work relationship. I like the office environment I work in."

Do you have any tips for others interviewing with this company?

"Anyone needs to have an awesome work ethic. Customer service is key."

What don't you like about working at Dillard's?

"There is not much room to grow. I want to grow with a company starting a career for myself."

What suggestions do you have for management?

"Don't treat everyone as just a number that can eventually be replaced."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Sales Associate

"Dillard's supports unethical salesmanship."

What do you like about working at Dillard's?

"I like some of the coworkers, my new manager, and the employee discount."

Do you have any tips for others interviewing with this company?

"Interviewing is easy, but keeping the job is more difficult. It's nearly impossible to reach sales goals."

What don't you like about working at Dillard's?

"I don't like unethical sales and lack of management support, especially in today's market. Meeting sales goals is impossible unless you're willing to be unethical. There is a VERY high turnover."

What suggestions do you have for management?

"Fire them all and hire better/ethical. Find managers who want ALL their employees to succeed."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 4 / 5

Dillard's Reviews FAQs

Is Dillard's a good company to work for?

Dillard's has an overall rating of 3.5 Average Rating out of 5, based on over 67 Dillard's Review Ratings left anonymously by Dillard's employees, which is 10% lower than the average rating for all companies on CareerBliss. 82% of employees would recommend working at Dillard's.

Does Dillard's pay their employees well?

Dillard's employees earn $26,000 annually on average, or $13 per hour, which is 61% lower than the national salary average of $66,000 per year. 28 Dillard's employees have shared their salaries on CareerBliss. Find Dillard's Salaries by Job Title.

How satisfied are employees working at Dillard's?

82% of employees would recommend working at Dillard's with the overall rating of 3.5 out of 5. Employees also rated Dillard's 3.2 out of 5 for Company Culture, 3.2 for Rewards You Receive, 3.0 for Growth Opportunities and 3.5 for support you get.

What is the highest paying job at Dillard's?

According to our data, the highest paying job at Dillard's is a General Merchandising Manager at $191,000 annually. Browse Dillard's Salaries by Job Profile.

What is the lowest paying job at Dillard's?

According to our data, the lowest paying job at Dillard's is a Warehouse Associate at $14,000 annually. Browse Dillard's Salaries by Job Profile.

What are the pros and cons of working at Dillard's?

According to reviews on CareerBliss, employees commonly rated the pros of working at Dillard's to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

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