77 Desktop Support Analyst Reviews
Desktop Support Analysts give their job an average rating of 3.9 out of 5.0. The Desktop Support Analysts happiest with their jobs are employed by Lockheed Martin with an average rating of 5.0 while the Desktop Support Analysts least happy with their jobs work for Landau Uniforms with an average rating of 1.3.
Submit a ReviewDesktop Support Analyst Career Rating Comparison
"I loved the ability to work autonomously, but I disliked the lack of job satisfaction that comes with project completion--since Desktop Support really has no pinnacle of achievement to speak of."
"I love it. I feel that desktop support is the best way to learn and develop in IT."
"The lack of common sense of clients technology."
"I really do like to support colleagues and help them use IT as a tool. My role is mostly not only to support and fix. The role is also to help understand how to use IT for a greater good to all people. I like the technical part same as I like the negotiations to clients. It is finding the issue and a way to fix it for mutual happiness."
"I love everything about it. I am a people person. I just am a little disappointed that desktop and help desk doesn't get the recognition they deserve."
"It's always a challenging position and never the same issue. It's a continuous learning experience especially with technology advancing every day. Keeps me on my toes to continue learning different phases our technology has to offer."
"I love to help people. I like challenge and necessity to be on the edge of technology. I like to be busy when time flies by. Sometimes, work can be very hectic and choices have to be made.Prioritization is very important."
"I love the interactions between my clients I am supporting as well as creating lasting relationships in business. I love troubleshooting clients software, hardware and data communication issues. I hate a situation where I have to take a long amount of time to resolve an ongoing issue for I like to solve problems in the 98 percent confidence level of satisfaction per the client."
Please give us a one liner to describe this review.
"Very Challenging"
What do you like about working at Dell?
"It was a very fast pase job where every technical issue was different."
Do you have any tips for others interviewing with this company?
"Be passionate and interested in the information technology industry and want to help the people that call with problems."
What don't you like about working at Dell?
"It was a relaxed atmosphere that allowed you to blow off steam during down times."
What suggestions do you have for management?
"Please do not micro manage so much, it only puts undo stress on the employees."
What do you like about working at Albemarle?
"The amount of new things I was able to learn."
Do you have any tips for others interviewing with this company?
"Yes, just be yourself, be truthful of your experience, and make them aware how much you want to learn."
What don't you like about working at Albemarle?
"The ability to grow within the company was not there."
What suggestions do you have for management?
"I would recommend having more than one permanent IT employee for how many customers there are."
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