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Working at Dell in Nashville, TN: 28 Employee Job Reviews by Real Employee working in Nashville, TN Area

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On average, employees in Nashville, TN at Dell give their company a 2.3 rating out of 5.0 based on 28, whereas overall Average Rating of Dell is 3.9 out of 5.0 based on 742 Dell Review Ratings. The happiest Dell employees in Nashville, TN are HR Assistants submitting an average rating of 5.0 and Excel Debuggers with a rating of 4.9.

28%
44%
21%
5%
1%
3.9
Average Rating
(based on 546 Dell Review Ratings)

Ratings by Category

Company Culture
3.8
Growth Opportunities
3.4
People You Work With
4.3
Person You Work For
4.1
Rewards You Receive
3.9
Support You Get
3.8
Way You Work
4.0
Work Setting
3.9
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"I have worked for Dell for over 7 years and it is a great place to work. Due to the size of the organization accomplishing tasks can be a challenge and time consuming. I would recommend Dell to anyone who enjoys the type environment where the pace is slow but resources are abundant."
Posted 8 years ago in Round Rock, TX

Working at Dell in Nashville, TN: 28 Employee Reviews

Help Desk Support Agent

"I have worked on the Boeing contract for over 3 years and it is on the path of constant change and a very high paced position working on the helpdesk. Now Dell has gone private don't know which direction the company is going to go but has been a very challenging experience for me. I would not recommend for a long term job, but only to get the experience and then move onward to better things."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Enterprise Service Desk Analyst

"I have worked for Dell Federal Services Government for almost two years and it has been a really great work environment. The company and it's employees preform their duties in a professional and ethical manner."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5

Company-Industry Rating Comparison

3.9
Dell (742)

4.7 Highest Rated in this Industry is Sigma Designs (5)
2.2 Lowest Rated in this Industry is Polara Engineering (6)
3.9 Average of All Companies in this Industry (20,194)
Dell Employee

"Had VSP not been offered I would still be working at Dell."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Senior Sales Representative

"Compensation can be very good at Dell. Management is poor as are the tools provided you to do your job. Going private is supposed to help the company but I could see Dell not being in business in 5 years. The top down management style does not promote a healthy culture with the business."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 2 / 5
Support You Get 1 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 2 / 5
Dell Employee

"I have worked for 2 years and Dell has a good work environment and good facilities, a relax work environment and multiple tool to learn and advance in the career you want."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Dell Employee

"I worked for Dell multiple times over a span of years, It has it's ups and downs. There seems to have developed high school type clicks for promotion and influence. Good Money though."

Person You Work For 2.7 / 5 People You Work With 2.7 / 5 Work Setting 2.7 / 5
Support You Get 2.7 / 5 Rewards You Receive 2.7 / 5 Growth Opportunities 2.7 / 5
Company Culture 2.7 / 5 Way You Work 2.7 / 5
Technical Support Specialist

"Too highly competition-centered"

What do you like about working at Dell?

"Easy work, low commute, reputable company. Good clients, helpful floor managers."

Do you have any tips for others interviewing with this company?

"Better be emotionally stoic, inside and out. You will watch excellent agents be thrown under the bus, and you will need to be able to not react if it should happen to you."

What don't you like about working at Dell?

"Over-competitive. Poorly-devised and out-of-date tier-system is used to rank agents. Doing your best for weeks suddenly becomes no-good-at-all on the last week, due to a quietly changed policy."

What suggestions do you have for management?

"Agent-Quality-Audits must peer-review for agent quality metrics. Policy-Quality-Audits must be implemented to analyze resulting Quality-Audit metric trends."

Person You Work For 5 / 5 People You Work With 3 / 5 Work Setting 5 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 2 / 5
Technical Support Representative

"Good experience in a fast pace stressful environment."

What do you like about working at Dell?

"I liked the work environment, equipment, people and challenge day to day."

Do you have any tips for others interviewing with this company?

"Be prepared to handle stress because it is a very stressful environment."

What don't you like about working at Dell?

"It was temporary with a chance to be permanent. Although I had better stats than others, I was not chosen to bring on permanently. Where others with worse stats were hired."

What suggestions do you have for management?

"Be more fair in evaluating permanent employees. If you are going to keep stats use them appropriately."

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Receiving Associate

"Working with Dell was the most rewarding job that I had experienced."

What do you like about working at Dell?

"The diversity of people I worked with. Also, the growth potential of the company at the time."

Do you have any tips for others interviewing with this company?

"Be positive, be upfront, and remain hopeful. To new interviewees, ask questions."

What don't you like about working at Dell?

"The flip-flop of inexperienced managers in certain areas of the business."

What suggestions do you have for management?

"At this time in my life I would have to suggest to management to be respectful to others' differences."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
HR Assistant

"I was very pleased with my supervisor as well as my work experience at Dell."

What do you like about working at Dell?

"This was an innovative company with their eye on the pulse of its employees."

Do you have any tips for others interviewing with this company?

"This is a wonderful place to work and they do appreciate their employees and they show it by compensating their employees well."

What don't you like about working at Dell?

"I hated that it was a temporary position because I would have loved to stay with the company."

What suggestions do you have for management?

"I don't really have any suggestions for management. It was a wonderful place to work."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Senior Analyst

"Highly competitive environment."

What do you like about working at Dell?

"Fast pace; highly competitive environment with a number of outstanding coworkers."

Do you have any tips for others interviewing with this company?

"Focus on metrics, competitiveness, willingness to take control of your own future."

What don't you like about working at Dell?

"Tendency toward lay-offs as operating expenses are constantly being re-evaluated."

What suggestions do you have for management?

"Pay more attention to the total value of the employees rather than the relative dollars spent on them."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Excel Debugger

"Dell was a good place."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4.8 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 4.8 / 5
Sales Representative
Person You Work For 2.9 / 5 People You Work With 3.5 / 5 Work Setting 3.9 / 5
Support You Get 3.1 / 5 Rewards You Receive 2.8 / 5 Growth Opportunities 2.3 / 5
Company Culture 2.6 / 5 Way You Work 1.5 / 5
Product Sales Representative

"This was a six month contract temp work."

Person You Work For 4 / 5 People You Work With 4.8 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 2.1 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 4.8 / 5
Account Manager
Person You Work For 4.9 / 5 People You Work With 4.8 / 5 Work Setting 3.3 / 5
Support You Get 4.5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3.1 / 5 Way You Work 4.5 / 5

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