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744 Customer Service Specialist Reviews

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"The work is easy. You have your own space and computer. You can have an mp3 player or radio. You don't need to be on the phone too much and can have snacks at you desk."
Posted 7 years ago in Orlando, FL
Customer Service Specialist at Spherion Staffing Services
in Augusta, GA

"I love being able to translate a customer's idea into something real. In most cases changes need to be made to the design in order to achieve the function and purpose the project was made for. My skills are that not only can I translate an idea into reality, but also explain this into an understood format that every customer can understand. My challenge is that in my small town there is not a high need or understanding for multimedia so I need to make sure to take my time to inform the client on what I am doing."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Customer Service Specialist at DTE Energy
in Detroit, MI

"While this job was very rewarding at the time, it was not challenging me nor did it allow for me to fully utilize my skill set as a programmer and web developer. This was an interim job while I was building my company."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Specialist at AT&T
in Houston, TX

"I love everything about the job, especially helping people and making them satisfied. I love exceeding my goals. I feel great satisfaction selling products and educating my customer. I've been told by many customers they they like the way I address and treat them. I have helped with retention of products with the knowledge I have gained from the company."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Specialist at Office Depot
in Leesburg, VA

"I love the fact that I was doing something on my spare time, I assisted customers with their buying experience and operated the cash registers. I wasn't a fan of the organization of the store, everything was kind of out of place and it made it hard to find things, especially in the Copy and Print center."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Customer Service Specialist at REI
in Roseville, MN

"REI gives customer service staff a lot of ways to say "Yes" to a customer. I always felt like I had a lot of options to offer a dissatisfied customer. There are excellent tools and resources available to find information, track down orders, and resolve discrepancies. Only thing I did not like about working CS was standing on my feet all day."

Person You Work For 3 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Specialist at Jenne
in Avon, OH

"There is a challenge in the day-to-day operations, but opportunities for growth becomes a challenge by itself."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Customer Service Specialist at Vertical Systems
in Montebello, CA

"I love the variety and multi-tasking the job entailed, and having a project that was my responsibility from start to finish was a pleasure making the customer happy and gaining a relationship with the customer, vendors and sales reps."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Customer Service Specialist at Best Buy
in Pflugerville, TX

"Working with the customers is by far the best experience of the day right next to solving their problems. The ever changing nature of each customer leads to a new experience. However employee interactions were lacking and a large amount of misunderstanding occurred in the lack of communication."

Person You Work For 3.5 / 5 People You Work With 3.5 / 5 Work Setting 3.5 / 5
Support You Get 3.5 / 5 Rewards You Receive 3.5 / 5 Growth Opportunities 3.5 / 5
Company Culture 3.5 / 5 Way You Work 3.5 / 5
Customer Service Specialist at AT&T
in Miami, FL

"What I love about being a customer service specialist is the fact that I am here to resolve somebody else's issues and I do my best. Customer service specialist is not easy because there are too many kinds of people and there will be always the customer that will be waiting to insult and tread without any kind of respect to the agent that is trying to help."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 2 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Specialist at Office Depot
in Pleasant Hill, CA

"I served as a team associate who specialized in various business facets such as customer relations and inventory management. This was quite rewarding because I was directly serving as the middleman between the product and consumer."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 2 / 5
Support You Get 4 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Customer Service Specialist at WorkflowOne
in Dayton, OH

"I loved my job and helping the customers I worked with. They were good at letting me know they could always depend on me to get them a fast answer or rush job taken care of."

Person You Work For 2 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Customer Service Specialist at Priority Staffing USA
in Los Angeles, CA

"I love my industry because I get to connect with people and most of the time help them.I hate it because sometimes people aren't always so nice and respectful."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Customer Service Specialist at Home Depot
in Staten Island, NY

"My favorite part of my job is making customers smile and making sure that they are getting the best experience possible."

Person You Work For 3.7 / 5 People You Work With 3.7 / 5 Work Setting 3.7 / 5
Support You Get 3.7 / 5 Rewards You Receive 3.7 / 5 Growth Opportunities 3.7 / 5
Company Culture 3.7 / 5 Way You Work 3.7 / 5
Customer Service Specialist at Outback Steakhouse
in Columbia, SC

Please give us a one liner to describe this review.

"My overall experience at Outback Steakhouse was great. I love it there."

What do you like about working at Outback Steakhouse?

"Everybody works together and helps each other out in time of need."

Do you have any tips for others interviewing with this company?

"I just have to say to not be too nervous on the interview questions. It's like a what-would-you-do in this situation on a certain part of the job type of interview to determine if you are going to be a great asset to the company."

What don't you like about working at Outback Steakhouse?

"There isn't anything that I do not like. Everybody works great together."

What suggestions do you have for management?

"They are doing a great job at what they do, and they help us to become better servers."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Specialist at Commercial Communications
in New Berlin, WI

Please give us a one liner to describe this review.

"Making the most of a declining company"

What do you like about working at Commercial Communications?

"I like managing the printed materials and special needs projects for my client, and maintaining the business relations of the different contacts."

Do you have any tips for others interviewing with this company?

"Please ask more questions to your interviewee, and make them feel that you care what they have to say as well."

What don't you like about working at Commercial Communications?

"the company is not growing, so there is a lack of growth and opportunity in the company"

What suggestions do you have for management?

"Please take the time to listen to your employees needs, example getting a new keyboard when the letter 2 is no longer working."

Person You Work For 2 / 5 People You Work With 5 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 5 / 5
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