"I love that you get out what you put in at this job. If you work hard you can make a nice living here."
"I appreciate that the support queue backs up what I initially tell customers, rather than discounting what I say. In addition, the incentive opportunities are pretty generous."
"I love my job. I love interacting with different customers to find out what we can provide to them to make their jobs easier, I love working with customers to resolve situations that may occur, and I love working with my team to fill customer orders."
"What I love about being a CSR is that you meet new people every day!"
"The only thing I do not like about my job is the feeling that I do not know the product well enough to provide customers the answers they need."
"I love talking with the patients and pleasant customers. I love working with my supervisors as they care and are always willing to help. I dislike the rude and impatient customers but fortunately they are in the minority."
"I love what I do. I enjoy helping my clients and the outcome is by far exceeding my expectations as a customer service agent. Honesty is the best policy and so far my clients are VERY happy working with me."
"We have all the tools to complete our job and we have great support from the management."
"Love interacting with people and solving their issues. I hate the fact that call centers in general are process oriented and not results oriented, I also have always hated being micro-managed and having to follow a matrix."
"I liked the job until the new racist management took over a few years ago. I have a new job now and many of the people here are black."
"I loved working with customers helping them learn about the website, place orders, I love making sales. I hated the way the management at Sam's Club and Xerox treat their customers. The workplace environment is not comforting, is too strict and unless you stay quiet, take emotional abuse and are prepared to put in hundreds of hours without getting paid fairly you wont make it to any higher level in this company. Management doesn't care about their employees."
"I love that there is great opportunity and they give you everything you need to be successful. But I'd love to go in earlier and get off earlier though so I can spend some of my day with my family! Overall they are great people to work for!!!!"
"Working as a Customer Service Representative/Administrative Assistant for over 10 years total has made me love life. I love working with clients and customer on a daily basis, both over the phone and face to face. Also through email. I have a passion for it and I want to and will continue pursuing my career as one."
"I love the fast paced and continually changing atmosphere in conjunction with the challenging nature of customer approval. My only dislike would be the inability to completely assist all customers due to the departmental specifications."
"It's a hard job sometimes but you just have to roll with the punches."
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