Career Menu

717 Customer Service Specialist Reviews

Submit a Review
"I love what I do. I enjoy helping my clients and the outcome is by far exceeding my expectations as a customer service agent. Honesty is the best policy and so far my clients are VERY happy working with me."
Posted 7 years ago in New York City, NY
Customer Service Specialist at Balluff
in Florence, KY

"The only thing I do not like about my job is the feeling that I do not know the product well enough to provide customers the answers they need."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Customer Service Specialist at Agility Marketing
in Erie, PA

"I love talking with the patients and pleasant customers. I love working with my supervisors as they care and are always willing to help. I dislike the rude and impatient customers but fortunately they are in the minority."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Specialist at Century First Credit Solutions
in New York City, NY

"I love what I do. I enjoy helping my clients and the outcome is by far exceeding my expectations as a customer service agent. Honesty is the best policy and so far my clients are VERY happy working with me."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Specialist at Eichenauer Services
in Decatur, IL

"We have all the tools to complete our job and we have great support from the management."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Specialist at Convergys
in Pueblo, CO

"Love interacting with people and solving their issues. I hate the fact that call centers in general are process oriented and not results oriented, I also have always hated being micro-managed and having to follow a matrix."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 1 / 5
Customer Service Specialist at National Safety Council
in Itasca, IL

"I liked the job until the new racist management took over a few years ago. I have a new job now and many of the people here are black."

Person You Work For 1 / 5 People You Work With 1 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 1 / 5
Customer Service Specialist at Xerox
in San Antonio, TX

"I loved working with customers helping them learn about the website, place orders, I love making sales. I hated the way the management at Sam's Club and Xerox treat their customers. The workplace environment is not comforting, is too strict and unless you stay quiet, take emotional abuse and are prepared to put in hundreds of hours without getting paid fairly you wont make it to any higher level in this company. Management doesn't care about their employees."

Person You Work For 1 / 5 People You Work With 3 / 5 Work Setting 1 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 3 / 5
Customer Service Specialist at Comfort Experts
in Weatherford, TX

"I love that there is great opportunity and they give you everything you need to be successful. But I'd love to go in earlier and get off earlier though so I can spend some of my day with my family! Overall they are great people to work for!!!!"

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Specialist at CollegeInvest
in Denver, CO

"Working as a Customer Service Representative/Administrative Assistant for over 10 years total has made me love life. I love working with clients and customer on a daily basis, both over the phone and face to face. Also through email. I have a passion for it and I want to and will continue pursuing my career as one."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Specialist at DirecTV
in Missoula, MT

"I love the fast paced and continually changing atmosphere in conjunction with the challenging nature of customer approval. My only dislike would be the inability to completely assist all customers due to the departmental specifications."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Customer Service Specialist at Marshalls
in Canton, MI

"It's a hard job sometimes but you just have to roll with the punches."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Customer Service Specialist at Informative Research
in Garden Grove, CA

"I find being a customer service representative to be fulling because I am able to help others. However, customer service representatives are not paid enough."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Customer Service Specialist at Sykes Enterprises
in Denver, CO

"I have worked in customer service for most of my professional life (two and a half years) and I keep coming back to it. Helping people, resolving issues and using problem solving skills is exhilarating, and I enjoy the interaction with people. My only complaint about this line of work is that many companies devalue the position of customer service and fail to recognize that it is one of the most important aspects of their organization."

Person You Work For 3 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 2 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Specialist at EMC
in Franklin, MA
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Specialist at Alorica
in Lafayette, IN

"It is a waste of my abilities, but knowing I've made someone's day is always a nice feeling."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Advertisement
You can cancel email alerts at any time.
Got it! Your job alert was created
Jobs You Might Like
We noticed that your web browser is outdated!

Update your browser to have a more positive job search experience.

Upgrade My Browser

×