26 Customer Service Advocate Reviews
Customer Service Advocates give their job an average rating of 3.0 out of 5.0. The Customer Service Advocates happiest with their jobs are employed by JPMorgan with an average rating of 4.6 while the Customer Service Advocates least happy with their jobs work for Alorica with an average rating of 1.4.
Submit a Review"I love working with my customers i love helping them."
Customer Service Advocate Career Rating Comparison
"I enjoy helping our clients and our field representatives in meeting their goals by providing the best service possible. I'm a people person and this job provides an opportunity to build long lasting relationships."
"I loved working with most of my coworkers and I enjoyed helping people who wanted to be helped. I love to have a job that I would be happy about going to every day."
"Heavy phone usage, however assisting those that truly wanted help was gratifying. The metrics that call centers now use are unrealistic if an employee is doing their job correctly."
"I love it when I'm able to help a customer get better value or service. What I hate is that my hands are tied and company policies prevent many customers from getting services they want or need. The company has declined to offer many accommodations that are offered by competitors, except in cases where the state DOI has made the accommodations mandatory upon request."
"I love working in customer service but would rather have something more fulfilling and challenging in my line of work."
What do you like about working at Volkswagen?
"Freindly team"
What don't you like about working at Volkswagen?
"Not enough opportuntiy to grow"
What suggestions do you have for management?
"make change for employee to get new responsibilies"
What do you like about working at Blue Cross Blue Shield?
"I liked the pay, co-workers, and hours."
Do you have any tips for others interviewing with this company?
"Listen to the questions thoroughly, and answer truthfully. Put yourself in the customer's place with the direct job questions."
What don't you like about working at Blue Cross Blue Shield?
"Management was ALL women! They monitored EVERY call, and they would deduct points for wrong words, such as, is instead of was, etc.!"
What suggestions do you have for management?
"Be more supportive, truthful, and trustworthy. Be what you want others to be, and perform your job effectively and efficiently."
Please give us a one liner to describe this review.
"Good job to get along with"
What do you like about working at ICT Group?
"Comfortable work environment"
Do you have any tips for others interviewing with this company?
"be confident"
What don't you like about working at ICT Group?
"location"
What suggestions do you have for management?
"To be more organized"
Please give us a one liner to describe this review.
"Good company."
What do you like about working at AT&T?
"I enjoy multi-tasking."
What don't you like about working at AT&T?
"The schedule of work was not flexible for family life."
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