Coventry Health Care Employee Reviews for Customer Service Operations Specialist

What do you like about working at Coventry Health Care?

"Working here is slow and mundane. You have a production goal you need to accomplish, but policies and procedures keep changing."

Do you have any tips for others interviewing with this company?

"Do some research before you interview on the position, it helps out a lot."

What don't you like about working at Coventry Health Care?

"It feels that the team is under managed and at times they seem to play favorites."

What suggestions do you have for management?

"I would create a quick guide to help people who are having issues with learning new procedures from the long and hard to read policies and procedures we have now."