Convergys Employee Reviews for Technical Support Specialist
Browse Convergys Reviews by Job Title →Technical Support Specialists at Convergys give their company a 3.6 out of 5.0, while the average rating for Convergys is 3.5, making them 3% happier than every other employee at Convergys and 3% less happy than every other Technical Support Specialist on CareerBliss - the happiest Technical Support Specialists work for Stream Global Services.
"I have worked with Convergys for seven months, it has proved to be a strong company that practices diversity better than most."
Average Technical Support Specialist Ratings in the Past 4 Years
| Year | Salary |
|---|---|
| 2011 | $3 |
| 2012 | $3 |
| 2014 | $3 |
Average Convergys Attributes by Technical Support Specialist
"Convergys / Juniper project"
What do you like about working at Convergys?
"The SSL team was a great opportunity to learn a complex product and assisting callers was different from day to day."
Do you have any tips for others interviewing with this company?
"Brush up on routing and TCP/IP"
What don't you like about working at Convergys?
"The managers that took over the SSL- VPN project were incompetent."
What suggestions do you have for management?
"Pay attention to the agents workload so additional agents can be hired as needed."
"I got to find my first job and start to make a living in Canada"
What do you like about working at Convergys?
"Kamloops is a nice place to live"
Do you have any tips for others interviewing with this company?
"They will hire you as long as your experiences match"
What don't you like about working at Convergys?
"loaded with simple and repetitive tasks as you can expect the call center jobs. No creativity whatsoever"
What suggestions do you have for management?
"treat your employee's better"
"Very open"
What do you like about working at Convergys?
"the co-workers are nice and easy to get along with like family."
Do you have any tips for others interviewing with this company?
"Be honest with their response to these questions no matter what the question is because honesty will take you a long way. Even if the job is not offered at least you know that you went in with your best!"
What don't you like about working at Convergys?
"the balancing between work and personal life, the pay and cut in the pay raise.Working on all major holidays"
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