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Convergys Employee Job Reviews in the United States

Browse Convergys Reviews by Job Title →

25%
27%
33%
12%
4%
3.5
Average Rating
(based on 159 Convergys Review Ratings)

Ratings by Category

Company Culture
3.3
Growth Opportunities
3.1
People You Work With
4.1
Person You Work For
3.9
Rewards You Receive
3.2
Support You Get
3.5
Way You Work
3.7
Work Setting
3.5
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Accounts Receivable Manager

"Convergys was a client of AT&T, so I am also rating AT&T as well in this questionnaire."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 3.5 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2.8 / 5
Company Culture 3.6 / 5 Way You Work 4.4 / 5
SharePoint Designer
Person You Work For 3.9 / 5 People You Work With 4.8 / 5 Work Setting 3.9 / 5
Support You Get 4 / 5 Rewards You Receive 2.1 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 3.9 / 5
Technician
Person You Work For 3.8 / 5 People You Work With 4.5 / 5 Work Setting 3.5 / 5
Support You Get 3.4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4.3 / 5
Company Culture 3.6 / 5 Way You Work 3 / 5
Customer Service Representative
Person You Work For 3.8 / 5 People You Work With 4.3 / 5 Work Setting 3.4 / 5
Support You Get 3.7 / 5 Rewards You Receive 2.2 / 5 Growth Opportunities 1.8 / 5
Company Culture 4 / 5 Way You Work 4.4 / 5
Technical Support Specialist
Person You Work For 3 / 5 People You Work With 3.9 / 5 Work Setting 5 / 5
Support You Get 4.4 / 5 Rewards You Receive 2.1 / 5 Growth Opportunities 2.1 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Agent

"Over all Convergys are well at satisfying thier Client just not employee oriented."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Technical Care Representative
Person You Work For 3.1 / 5 People You Work With 4.2 / 5 Work Setting 4 / 5
Support You Get 3.2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2.7 / 5
Company Culture 3 / 5 Way You Work 4.6 / 5
Convergys Employee

"Nothing to say. I have been here for some time now and the pay is horrible. I do more work here just because I am in Dominican Republic and get paid as if it was part time. I put almost 10 hours a day of work and get paid for like an hour of work."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 2 / 5
Support You Get 3 / 5 Rewards You Receive 1 / 5 Growth Opportunities 4 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Manager
Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 3.1 / 5 Rewards You Receive 3.8 / 5 Growth Opportunities 1.9 / 5
Company Culture 2.9 / 5 Way You Work 4 / 5
Technical Support Engineer
Person You Work For 3.9 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 3.3 / 5 Growth Opportunities 3.4 / 5
Company Culture 3.3 / 5 Way You Work 2.9 / 5
Technical Support Specialist
Person You Work For 4.5 / 5 People You Work With 3.9 / 5 Work Setting 3 / 5
Support You Get 3.9 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 2.9 / 5
Convergys Employee

"Overall, the company is a decent company, however the compensation does not match the amount of work put in."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 3 / 5
Sales Representative

What do you like about working at Convergys?

"I enjoyed working here for the most part. I loved assisting customers with tech related items."

Do you have any tips for others interviewing with this company?

"I would not suggest this company as a good place to work."

What don't you like about working at Convergys?

"It is a giant call center and very difficult to move upwards or have suggestions be taken into consideration"

What suggestions do you have for management?

"A suggestion box and a company blog where employees are allowed a voice and can get responses"

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 1 / 5 Growth Opportunities 3 / 5
Company Culture 2 / 5 Way You Work 5 / 5
Convergys Employee

"Great company to work for so far with my division of the company not sure how long we will be around."

Person You Work For 4 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Technical Trainer

"Good Experiance on a project basis"

What do you like about working at Convergys?

"The most impressive thing about them is thier international footprint."

Do you have any tips for others interviewing with this company?

"This is a great company to start at the boittom of and get experinace."

What don't you like about working at Convergys?

"The Company struggles in internal communication and planning between clients and management."

What suggestions do you have for management?

"Focus on improivimg moral and opportunity and you will see better results."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 4 / 5

Convergys Reviews FAQs

Is Convergys a good company to work for?

Convergys has an overall rating of 3.5 Average Rating out of 5, based on over 159 Convergys Review Ratings left anonymously by Convergys employees, which is 10% lower than the average rating for all companies on CareerBliss. 84% of employees would recommend working at Convergys.

Does Convergys pay their employees well?

Convergys employees earn $28,000 annually on average, or $13 per hour, which is 58% lower than the national salary average of $66,000 per year. 38 Convergys employees have shared their salaries on CareerBliss. Find Convergys Salaries by Job Title.

How satisfied are employees working at Convergys?

84% of employees would recommend working at Convergys with the overall rating of 3.5 out of 5. Employees also rated Convergys 3.3 out of 5 for Company Culture, 3.2 for Rewards You Receive, 3.1 for Growth Opportunities and 3.5 for support you get.

What is the highest paying job at Convergys?

According to our data, the highest paying job at Convergys is a Client Service Coordinator at $256,000 annually. Browse Convergys Salaries by Job Profile.

What is the lowest paying job at Convergys?

According to our data, the lowest paying job at Convergys is a Marketing Agent at $14,000 annually. Browse Convergys Salaries by Job Profile.

What are the pros and cons of working at Convergys?

According to reviews on CareerBliss, employees commonly rated the pros of working at Convergys to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

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