Convergys Employee Job Reviews in the United States

"I worked for Convergys for 4 years and as part of two projects. I enjoyed what I did and the clients I worked for, and have suggested Convergys as a place to work for others. Convergys has multiple offices and 1000's of employees and many major companies as clients."

"Over all Convergys are well at satisfying thier Client just not employee oriented."

"I've worked for Convergys for two years now and have only seen 2 promotions go through. Often time positions are left empty with no action plan to have them filled and the responsibilities are added to those remaining with no extra benefits given to those that take on the work. I'm needing to increase my pay in order to make ends meet and find myself unable to that within Convergys."

"Convergys considers the bottom line and will pay those capable and willining to work below their talent in order to maintain large earnings at the expense of stability of employment."

"Despite actually liking customer service work, Convergys had me excitedly looking for another job almost as soon as I got there. From training we were lied to over and over again by management. We went through four different trainers in the classroom part of the training before it finished. Then had the pleasure of going to the second stage of training, which was on the job and had two very rude and insensitive coaches to top it off. If you value your sanity, stay away from Converygs."

"Great company to work for so far with my division of the company not sure how long we will be around."

"I have been working for Stream Global Services that's now Convergys. I love it because of the type of environment. And also having the ability to learn a lot on a daily basis. They give you the ability to move up within the company.The managers there are so cool and willing to help you with everything."

"Rotating door company, constant changes, no clear direction."

"Working with Convergys, for the Apple Computer Account has been a wonderful experience."

"Very lenient. Quick to fix major issues with tools."

"I worked for Convergys for a short time because I could not handle the incompetent trainers who clearly hated their jobs or thought they were cool because they became popular enough to move up the ladder. My trainer clearly had zero knowledge of what he was actually doing. He just read directly off the slides and could not answer a single question about the work place. I am happy I got out."

"Since Convergys is just a contractor, a lot of what it does gets dictated to it by outside companies, which actually makes things worse since that means there's yet another layer preventing employees from being able to make any meaningful changes."

"I initially worked for Stream and then they were bought out by Convergys. While I have a good relationship with my supervisor, I do feel that the company as a whole does not value their employees. We migrated from Beaverton to Wilsonville, and losing 60% of our site's workforce was acceptable."