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Working at Convergys in Lake Mary, FL: 20 Employee Job Reviews by Real Employee working in Lake Mary, FL Area

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On average, employees in Lake Mary, FL at Convergys give their company a 3.7 rating out of 5.0 based on 20, whereas overall Average Rating of Convergys is 3.5 out of 5.0 based on 257 Convergys Review Ratings. The happiest Convergys employees in Lake Mary, FL are Customer Service Representatives submitting an average rating of 3.2 and Senior Systems Analysts with a rating of 4.2.

25%
27%
33%
12%
4%
3.5
Average Rating
(based on 159 Convergys Review Ratings)

Ratings by Category

Company Culture
3.3
Growth Opportunities
3.1
People You Work With
4.1
Person You Work For
3.9
Rewards You Receive
3.2
Support You Get
3.5
Way You Work
3.7
Work Setting
3.5
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Working at Convergys in Lake Mary, FL: 20 Employee Reviews

Analyst

"good"

What do you like about working at Convergys?

"Challenging work assignments."

Customer Service Representative
Person You Work For 4.2 / 5 People You Work With 5 / 5 Work Setting 4.4 / 5
Support You Get 5 / 5 Rewards You Receive 4.5 / 5 Growth Opportunities 4.6 / 5
Company Culture 5 / 5 Way You Work 5 / 5

Company-Industry Rating Comparison

3.5
Convergys (257)

4.7 Highest Rated in this Industry is Wright Express (5)
2.4 Lowest Rated in this Industry is Retalix Ltd. (12)
3.7 Average of All Companies in this Industry (9,935)
Tech Support Engineer
Person You Work For 4.7 / 5 People You Work With 4.9 / 5 Work Setting 4.6 / 5
Support You Get 4.5 / 5 Rewards You Receive 4.9 / 5 Growth Opportunities 4.5 / 5
Company Culture 4.7 / 5 Way You Work 4.8 / 5
Senior Project Manager
Person You Work For 4.4 / 5 People You Work With 4.9 / 5 Work Setting 4.9 / 5
Support You Get 4.5 / 5 Rewards You Receive 4.9 / 5 Growth Opportunities 4 / 5
Company Culture 3.9 / 5 Way You Work 4 / 5
CAD Operator
Person You Work For 4.2 / 5 People You Work With 4.4 / 5 Work Setting 4.7 / 5
Support You Get 4 / 5 Rewards You Receive 4.4 / 5 Growth Opportunities 4 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Senior Systems Analyst
Person You Work For 4.8 / 5 People You Work With 4.9 / 5 Work Setting 4.9 / 5
Support You Get 4.7 / 5 Rewards You Receive 4.9 / 5 Growth Opportunities 4.7 / 5
Company Culture 4.7 / 5 Way You Work 4.9 / 5
Senior Systems Analyst
Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Senior Systems Analyst
Person You Work For 4 / 5 People You Work With 4.5 / 5 Work Setting 3.6 / 5
Support You Get 3.8 / 5 Rewards You Receive 4.2 / 5 Growth Opportunities 3.6 / 5
Company Culture 3.9 / 5 Way You Work 4 / 5
Customer Service Representative
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3.5 / 5
Company Culture 3.5 / 5 Way You Work 5 / 5
Senior Product Line Manager
Person You Work For 4 / 5 People You Work With 3.8 / 5 Work Setting 4.1 / 5
Support You Get 3.6 / 5 Rewards You Receive 3.5 / 5 Growth Opportunities 3.3 / 5
Company Culture 2.9 / 5 Way You Work 3.7 / 5
Manager
Person You Work For 4.8 / 5 People You Work With 4.8 / 5 Work Setting 4.8 / 5
Support You Get 4.8 / 5 Rewards You Receive 4.8 / 5 Growth Opportunities 4.8 / 5
Company Culture 4.9 / 5 Way You Work 4.9 / 5
IT Intern
Person You Work For 3 / 5 People You Work With 2.7 / 5 Work Setting 2.7 / 5
Support You Get 3.9 / 5 Rewards You Receive 3.8 / 5 Growth Opportunities 2.5 / 5
Company Culture 2.4 / 5 Way You Work 3 / 5
Senior Systems Analyst
People You Work With 5 / 5 Work Setting 4 / 5 Rewards You Receive 4.1 / 5
Growth Opportunities 4 / 5 Company Culture 4.1 / 5 Way You Work 5 / 5
Customer Service Representative

"It lets me work with computers."

What do you like about working at Convergys?

"The people I work with. They are good leaders and workers."

Do you have any tips for others interviewing with this company?

"Have a good work background and good computer experience and you'll be fine."

What don't you like about working at Convergys?

"The building and the overall lack of care towards workers."

What suggestions do you have for management?

"Better team leaders or more opportunity to move up in the company."

Person You Work For 4 / 5 People You Work With 2 / 5 Work Setting 1 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Senior IT Manager

"Amazing experience that provided job satisfaction and growth opportunities"

What do you like about working at Convergys?

"Job satisfaction and the work I do has impact to the bigger scheme of things."

Do you have any tips for others interviewing with this company?

"good luck with their job search. I do not understand the purpose of this question"

What don't you like about working at Convergys?

"maintaining status quo, and living with the problems for long"

What suggestions do you have for management?

"change apporpriately and timely so as to keep up with the changing trends in the market"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5

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