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Industry: Computer Systems Design · HQ: Cincinnati, OH · https://www.convergys.com

Working at Convergys in Erlanger, KY: 3 Employee Job Reviews by Real Employee working in Erlanger, KY Area

Browse Convergys Reviews by Job Title →

On average, employees in Erlanger, KY at Convergys give their company a 2.7 rating out of 5.0 based on 3, whereas overall Average Rating of Convergys is 3.5 out of 5.0 based on 257 Convergys Review Ratings. The happiest Convergys employees in Erlanger, KY are Floor Leaders submitting an average rating of 3.8 and Technical Support Representatives with a rating of 3.3.

25%
27%
33%
12%
4%
3.5
Average Rating
(based on 159 Convergys Review Ratings)

Ratings by Category

Company Culture
3.3
Growth Opportunities
3.1
People You Work With
4.1
Person You Work For
3.9
Rewards You Receive
3.2
Support You Get
3.5
Way You Work
3.7
Work Setting
3.5
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Working at Convergys in Erlanger, KY: 3 Employee Reviews

Technical Support Representative
in Erlanger, KY
Person You Work For 1.1 / 5 People You Work With 3.9 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 1.1 / 5 Growth Opportunities 2.1 / 5
Company Culture 1.2 / 5 Way You Work 1.2 / 5
Floor Leader
in Erlanger, KY
Person You Work For 3.1 / 5 People You Work With 3 / 5 Work Setting 4.6 / 5
Support You Get 3.3 / 5 Rewards You Receive 3.2 / 5 Growth Opportunities 4.9 / 5
Company Culture 4.5 / 5

Company-Industry Rating Comparison

3.5
Convergys (257)
4.7 Highest Rated in this Industry is Wright Express (5)
2.4 Lowest Rated in this Industry is Retalix Ltd. (12)
3.7 Average of All Companies in this Industry (9,935)
Convergys Employee
in Erlanger, KY

"Be prepared to be lied to as soon as you walk in the HR doors. They’ll say anything to get you in. They’ll lie about the actual job, bonuses, even the hours. Training will be fun because thanks to AT&T in the building and their anti-paper policy, you won’t be able to take notes even if it’s for another project. Oh and if you do work for AT&T, good luck with that because they seem to take every effort to cripple any attempts to actually help a customer who calls in for technical support."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 1 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 3 / 5
Company Culture 1 / 5 Way You Work 1 / 5

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