Working at Convergys in Appleton, WI: 3 Employee Job Reviews by Real Employee working in Appleton, WI Area

"Since Convergys is just a contractor, a lot of what it does gets dictated to it by outside companies, which actually makes things worse since that means there's yet another layer preventing employees from being able to make any meaningful changes."

"In many ways, a good place to work for, especially in a role beyond that of an entry-level agent. The pay is decent, people tend to be friendly and the expectations are low. However, it is very much a place where people are just working to collect a check. Very frustrating for anyone that is extremely motivated and looking for career growth. You'll likely get stuck in your role for 5-10 years, the whole time dealing with lackluster and lazy management that makes stupid and rash decisions. If you are looking for a job that is just a "job", and pays the bills, then you'll be fine. If you have any hopes or ambitions beyond that, look elsewhere."

"not what I expected."

What do you like about working at Convergys?

"The people I work with, not management thats pretty much it.."

Do you have any tips for others interviewing with this company?

"all I have to say is they are fake, and you will probably quit within a few months or less"

What don't you like about working at Convergys?

"theres too much to put on here..were stuck in cubes not treated fairly sent home if we dont make sales goals. YOU NEVER GET HELP WHEN YOU NEED IT"

What suggestions do you have for management?

"Fix your facility. put in suggestions, read the reviews on here."