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Colonial Life Employee Reviews for Customer Service Representative

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Customer Service Representatives at Colonial Life give their company a 3.3 out of 5.0, while the average rating for Colonial Life is 4.1, making them 22% less happy than every other employee at Colonial Life and 14% less happy than every other Customer Service Representative on CareerBliss - the happiest Customer Service Representatives work for Sykes.

Average Rating
(based on 1 Customer Service Representative Review Rating)
Customer Service Representative
in Dublin, OH

"I started my insurance career with another company doing property and casualty, but was not at all happy with the lack of support or communication. Was hesitant to continue in that field, but have found that Colonial is a fantastic company to work for. Not only do they offer valuable products to protect peoples' livelihoods plus great customer service, but they also are extremely supportive of their agents."

Person You Work For 3.3 / 5 People You Work With 3.3 / 5 Work Setting 3.3 / 5
Support You Get 3.3 / 5 Rewards You Receive 3.3 / 5 Growth Opportunities 3.3 / 5
Company Culture 3.3 / 5 Way You Work 3.3 / 5
Customer Service Representative
in Tampa, FL

"The company was just Colonial Penn (home & auto) till General Electric purchased it."

What do you like about working at Colonial Life?

"Colonial Penn mandated full training before putting us in front of clients and then had a mentor program in place till we were familiar with the products and systems."

What don't you like about working at Colonial Life?

"General Electric purchased the company and closed the office thereafter."

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