CIGNA Employee Reviews for Support Services Representative

What do you like about working at CIGNA?

"The continuous training to serve the consumer correctly. The use of three terminals with about 9 applications each, you must be able to multi-task, that is a must."

Do you have any tips for others interviewing with this company?

"Stay focused."

What don't you like about working at CIGNA?

"False incentive plan, once they received a new system, horrible turnover."

What suggestions do you have for management?

"Better communication, back the employees up as much as possible. I believe there was a time when Cigna gave the employees a raise and they took it back."