ChildPlus Software Employee Reviews for Senior Technical Support Representative

"My company, as a whole, has been absolutely fantastic!"

What do you like about working at ChildPlus Software?

"The one thing that I do love about my company, is its family-oriented atmosphere. Everyone is friendly with one another and we normally hang out with each other - after work. This is possible since it is still a small company of roughly 40 people. Our President interacts and jokes around with everyone... making it a truly wonderful working environment. As well, I enjoy the people I work with in my dept. I can definitely say with honesty, that I enjoy coming to work."

Do you have any tips for others interviewing with this company?

"I think my one tip would be: to stay confident. Even if you do not fully know or have experience with the topic at hand, be honest about it but also be willing to learn. I think an open, motivated mind goes a far way."

What don't you like about working at ChildPlus Software?

"The only thing I don't like... is that there aren't any advancement/growth opportunities. Within my dept, Tech Support, my director and I have tried creating internal positions which would allow the other Techs to have a sense of purpose and advancement... but there can only be so many positions; 2 currently. And when people feel that they are stuck, it causes them to feel unmotivated and discouraged. Unfortunately, I now feel that I will not be able to advance into the Development Dept, where I could further my skills as either Database Admin Support or QA Support, or even Network Admin Support. This is not to say that I am not qualified, however. So this is primarily why I am seeking other opportunities that would otherwise allow me to grow - as an individual as well as in my career."

What suggestions do you have for management?

"My suggestions would be simple I think... to provide staff/employees with a sense of direction and purpose. Allow them to experience different aspects of their career, which will instill motivation. And micro-management should never have to be implemented."