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CenturyLink Employee Job Reviews in the United States

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30%
41%
25%
4%
1%
3.9
Average Rating
(based on 153 CenturyLink Review Ratings)

Ratings by Category

Company Culture
3.9
Growth Opportunities
3.3
People You Work With
4.5
Person You Work For
4.3
Rewards You Receive
3.7
Support You Get
3.7
Way You Work
4.0
Work Setting
3.9
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"I worked for CenturyLink fka Qwest for 12 1/2 years. The company culture is of a family first orientation. The pay and benefits are very good. You are expected to be at work on time and be on call as required. Answering your phone at any time is required but this is typical telecom. There is a generous bonus plan as well. Working with your manager to balance work/life demands is encouraged.No longer working there due to recent economy related layoffs.Sigh...."
Posted 10 years ago in Boston, MA
Telesales Manager

"Great work place-- I would have worked there for another 10 years"

What do you like about working at CenturyLink?

"Opportunities were great, so many job titles and locations, so much fun working"

Do you have any tips for others interviewing with this company?

"Look sharp, know your stuff, and have experience to back it up"

What don't you like about working at CenturyLink?

"lack of communication with lower management sometimes would be difficult"

What suggestions do you have for management?

"Communicate frequently and deliberately--it is a large company and knowing why decisions are being made is important."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Specialist

"I think it was a company that could be great."

What do you like about working at CenturyLink?

"The people I worked with were fun and positive. hours"

Do you have any tips for others interviewing with this company?

"Do not interview if you are an ethical person, this company has a fine line for that."

What don't you like about working at CenturyLink?

"The company causing stress on their employees when it is not clearly needed."

What suggestions do you have for management?

"To do more continued training as things change. Improve on micromanaging."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 1 / 5 Rewards You Receive 5 / 5 Growth Opportunities 2 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Operations Supervisor

What do you like about working at CenturyLink?

"I enjoy my coworkers, the technial problem solving, and the importance of my customer base. It is a challenge most days."

Do you have any tips for others interviewing with this company?

"Be honest and don't expect a warm corporate culture that will embrace you. It is a big company and it feel as such, especially lately."

What don't you like about working at CenturyLink?

"There is a severe lack of advancement opportunities. We have also gone through a lot of mergers and aquisitions that has fragmented the company and muddied the corporate culture to a point where I think we lack an internal identity."

What suggestions do you have for management?

"Invest in your human capital and the bottom line will follow, but it does not work the other way around."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 3 / 5
Senior Product Manager

"I am a product manager for the CPE business."

What do you like about working at CenturyLink?

"The Technology and Services we provide are the best in the market."

Do you have any tips for others interviewing with this company?

"Its a great company with competitive benefits and career development."

What don't you like about working at CenturyLink?

"The workload is very demanding and our staff needs to wear many hats"

What suggestions do you have for management?

"I would propose that the management staff take another look and workloads"

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Customer Service Representative

"A stimulating work enviroment"

What do you like about working at CenturyLink?

"The competive atmosphere was very stimulating to work in a call center enviroment."

Do you have any tips for others interviewing with this company?

"I would suggest they be confident in the ability to telemarket sales."

What don't you like about working at CenturyLink?

"The company was facing many growth challenges causing massive turn over."

What suggestions do you have for management?

"I have submitted my reviews to management at the time I left."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Service Delivery Coordinator

"Not so good with this last merger."

What do you like about working at CenturyLink?

"The people I work with are really what makes it worth going to work."

Do you have any tips for others interviewing with this company?

"You can do better, most employees are looking for work else where due to some very bad executive business decisions."

What don't you like about working at CenturyLink?

"It is complicated since this last merger, some very bad business decisions have been made."

What suggestions do you have for management?

"Hang in there Or keep looking for other employment as most of us are."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 1 / 5 Way You Work 4 / 5
Senior Developer

What do you like about working at CenturyLink?

"Employee are given opportunities and contractors are treated well and good work environment."

Do you have any tips for others interviewing with this company?

"Should be technically strong and good communication and move closely with clients"

What don't you like about working at CenturyLink?

"No Work from Home when needed. in that way emnployee can manage his work and home."

What suggestions do you have for management?

"They are good in management of employees and satisfy their needs."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Account Manager

What do you like about working at CenturyLink?

"I like the benefits they provide as well as the people I work with."

Do you have any tips for others interviewing with this company?

"Be confident. Fake it til you make it, those words may seem like bologna but if you are confident in yourself they will believe it."

What don't you like about working at CenturyLink?

"The pay is very low, and the opportunity to move up is very rare."

What suggestions do you have for management?

"I would increase the pay grade for my employees significantly."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 1 / 5
J2EE Developer

"Great working for Mercedes Benz"

What do you like about working at CenturyLink?

"It great to work for Mercedes Benz.I learnt a lot of new technologies over there."

Do you have any tips for others interviewing with this company?

"They should have Management sessions regarding the utilization of the resources."

What don't you like about working at CenturyLink?

"The are not organized in a certain way and should improve it."

What suggestions do you have for management?

"They should have more stand up meetings and also be more organized"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Supervisor

"My experience at Embarq was fantastic. Unfortunate the center was closed."

What do you like about working at CenturyLink?

"I enjoyed training and teaching others how to perform above and beyond company standards."

Do you have any tips for others interviewing with this company?

"You must be personable and have a strong willing-to-work attitude in order to succeed. My advice always is to treat the business as if you were the owner. That guarantees success."

What don't you like about working at CenturyLink?

"I thought there were too many supervisors who allowed their team to work at less than full potential and would be satisfied with such."

What suggestions do you have for management?

"I would have suggested to keep our center running since we were the most effective and most profitable centers in the country."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Sales Support Manager

"Enthusiastic customer service leader"

What do you like about working at CenturyLink?

"The culture, the work and the people I work with. The ability to grow and learn."

What don't you like about working at CenturyLink?

"I didn't dislike anything at the company and if I did thisn survey would not be the way I would share it."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Tax Analyst

What do you like about working at CenturyLink?

"Organization Culture was ethically rich. Support from Management and staff was excellent, wages and benefits was excellect. Working atmosphere was very good."

Do you have any tips for others interviewing with this company?

"Possess a positive, willing attitude. The company values hard working, dedicated workers"

What don't you like about working at CenturyLink?

"Long commute to work. In the state of Louisiana with no positions available in California, my native state."

What suggestions do you have for management?

"More hands on training and education of corporate strategies, news, and goals for improvement."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Network Engineer

What do you like about working at CenturyLink?

"the ability to work with new technology and gain more working with a group of coworkers that are well knowledge in there field and are welling to help"

Do you have any tips for others interviewing with this company?

"that one should be prepared to answer question and give answer and be truthful"

What don't you like about working at CenturyLink?

"there is no room for advancement no one is retiring"

What suggestions do you have for management?

"I am one that works hard to prove that I am knowledge of my skills I work for the advancement of the team."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Senior IT Systems Analyst

What do you like about working at CenturyLink?

"Its a large company so there's lots of structure around the work environment."

What don't you like about working at CenturyLink?

"They bought out the company I was working at and really cut back the level of fringe benefits, which reduced morale quite a bit."

What suggestions do you have for management?

"You need to work with your employees more than making them go to workshops to explain the company culture. That kind of thing reduces morale."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Principal Architect

What do you like about working at CenturyLink?

"have great control of what I can do; flexible schedule and work style; access to diverse areas of telecom"

What don't you like about working at CenturyLink?

"little opportunity to improve compensation; IT department is quite bureaucratic"

What suggestions do you have for management?

"reducing bureaucracy in many ways including decentralizing control, award achievement rather than punishing mistakes, use agile processes for small and non-critical projects, treat people management more as an art than a science"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 2 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 5 / 5 Way You Work 5 / 5

CenturyLink Reviews FAQs

Is CenturyLink a good company to work for?

CenturyLink has an overall rating of 3.9 Average Rating out of 5, based on over 153 CenturyLink Review Ratings left anonymously by CenturyLink employees, which is equal to the average rating for all companies on CareerBliss. 95% of employees would recommend working at CenturyLink.

Does CenturyLink pay their employees well?

CenturyLink employees earn $60,000 annually on average, or $29 per hour, which is 9% lower than the national salary average of $66,000 per year. 119 CenturyLink employees have shared their salaries on CareerBliss. Find CenturyLink Salaries by Job Title.

How satisfied are employees working at CenturyLink?

95% of employees would recommend working at CenturyLink with the overall rating of 3.9 out of 5. Employees also rated CenturyLink 3.9 out of 5 for Company Culture, 3.7 for Rewards You Receive, 3.3 for Growth Opportunities and 3.7 for support you get.

What is the highest paying job at CenturyLink?

According to our data, the highest paying job at CenturyLink is a Cable Technician at $150,264,000 annually. Browse CenturyLink Salaries by Job Profile.

What is the lowest paying job at CenturyLink?

According to our data, the lowest paying job at CenturyLink is a Sales and Customer Service Associate at $10,000 annually. Browse CenturyLink Salaries by Job Profile.

What are the pros and cons of working at CenturyLink?

According to reviews on CareerBliss, employees commonly rated the pros of working at CenturyLink to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

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