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CenturyLink Employee Job Reviews in the United States

Browse CenturyLink Reviews by Job Title →

30%
41%
25%
4%
1%
3.9
Average Rating
(based on 153 CenturyLink Review Ratings)

Ratings by Category

Company Culture
3.9
Growth Opportunities
3.3
People You Work With
4.5
Person You Work For
4.3
Rewards You Receive
3.7
Support You Get
3.7
Way You Work
4.0
Work Setting
3.9
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"I worked for CenturyLink fka Qwest for 12 1/2 years. The company culture is of a family first orientation. The pay and benefits are very good. You are expected to be at work on time and be on call as required. Answering your phone at any time is required but this is typical telecom. There is a generous bonus plan as well. Working with your manager to balance work/life demands is encouraged.No longer working there due to recent economy related layoffs.Sigh...."
Posted 11 years ago in Boston, MA
Service Assurance Analyst

"Good company. Great work environment. Moving on to a new career."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Technical Consultant

"Century-link, Inc. is a global technology company headquartered in Monroe, Louisiana that offers communications, network services, security, cloud solutions, voice, and managed services. The company is a member of the S&P 500 index & Fortune 500"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
CenturyLink Employee

"CenturyLink has a great training program for new employees. The support that you receive from your trainers and supervisors is quite high and they achieve perfect marks for the friendliness they present towards you. Unfortunately, the systems that CenturyLink uses to manage customer accounts frequently run into errors and as a Sales and Service Representative your job will consist of fixing errors made by other representatives. Customers usually call in very frustrated as they have run into these problems multiple times. CenturyLink focuses on sales over service and you will be constantly told to sell new services over fully supporting customers with their existing problems. This is probably going to be a conflict of interest for many employees working for CenturyLink, myself included."

Person You Work For 3 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 2 / 5
Senior Commercial Account Executive

"I work for Centurylink for about 16 years and love working for the company the only thing they would need to improve is their incentive program, however everything else including the pay is great. A great place to work and start your Career in Telecommunications great opportunity to also take advantage of their school tuition reimbursement."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Construction Project Administrator

"The company is in progress in reducing its workforce."

Person You Work For 3 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 4 / 5
Enterprise Account Manager

"I worked at CenturyLink from 2018."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 3 / 5
CenturyLink Employee

"While CenturyLink has grown over the years through M&A, it has had a hard time finding its place in the market. It's been a tough road combining strategies that serve large Metro areas with rural areas. Opportunity for advancement seems to vary based upon location local market."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 3 / 5
CenturyLink Employee

"Prepare to be just another number."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 2 / 5
CenturyLink Employee

"My experience with CenturyLink turned out to be less than satisfactory."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 3 / 5
CenturyLink Employee

"I have worked here since Jan 2019. It is a good company but it is ran a bit behind the times in how things are done."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 2 / 5
Network Operations Center Technician

"I have been working at CenturyLink since Jan 2017. I have interacted with knowledgeable people on various teams and have learnt a lot in this time period , However ,. the ability to grow and move up is very limited and lack up training is a major drawback"

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Customer Care Agent

"I’ve worked for CenturyLink since 2017. It’s been such a great pleasure to be with this company for so long. I remember my first day not know what to do and I would panic. My supervisor ensured that everything will be okay & get better. I remember being told “no one knows you’re new to this. Continue doing your job & you will be fine.” I went from asking questions everyday to not needing the assistance I used to need."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Network Analyst

"I’ve worked for CenturyLink since 2007. I’ve found the company to be strong and committed to honesty, integrity and excellence. CenturyLink employs around 45,000 people and over 2,300 locations spanning 35 states. The company has customers in more than 60 countries."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
CenturyLink Employee

"I like my company and I have good relationship with everybody. My contract is almost done and then I want to change something"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
CenturyLink Employee

"I've worked at CenturyLink/Level3 Communications for nearly 9 years. Working here is typical of working at a large company."

Person You Work For 5 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 3 / 5

CenturyLink Reviews FAQs

Is CenturyLink a good company to work for?

CenturyLink has an overall rating of 3.9 Average Rating out of 5, based on over 153 CenturyLink Review Ratings left anonymously by CenturyLink employees, which is equal to the average rating for all companies on CareerBliss. 95% of employees would recommend working at CenturyLink.

Does CenturyLink pay their employees well?

CenturyLink employees earn $60,000 annually on average, or $29 per hour, which is 9% lower than the national salary average of $66,000 per year. 119 CenturyLink employees have shared their salaries on CareerBliss. Find CenturyLink Salaries by Job Title.

How satisfied are employees working at CenturyLink?

95% of employees would recommend working at CenturyLink with the overall rating of 3.9 out of 5. Employees also rated CenturyLink 3.9 out of 5 for Company Culture, 3.7 for Rewards You Receive, 3.3 for Growth Opportunities and 3.7 for support you get.

What is the highest paying job at CenturyLink?

According to our data, the highest paying job at CenturyLink is a Cable Technician at $150,264,000 annually. Browse CenturyLink Salaries by Job Profile.

What is the lowest paying job at CenturyLink?

According to our data, the lowest paying job at CenturyLink is a Sales and Customer Service Associate at $10,000 annually. Browse CenturyLink Salaries by Job Profile.

What are the pros and cons of working at CenturyLink?

According to reviews on CareerBliss, employees commonly rated the pros of working at CenturyLink to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

Browse CenturyLink Employee Job Reviews by Location

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